Sbicap Securities
Team Leader - Customer Support (Voice Team) at Sbicap… · Mumbai(co…
ExperiencedOn-siteMumbai(cotton green +2), Thane, Navi Mumbai
Skills
Excellent Communication SkillsManagement SkillsLeadership SkillsInterpersonal SkillsInterpersonalLeadershipCustomer supportTeam leading
Job Description
Candidate should be able to handle a team of 10-15 members
Must be a target-oriented leader,achieve the productivity target,maintain defined TAT in resolving queries,and should have good knowledge on quality attrition and shrinkage
Must have good hands-on Microsoft office tools
Should have excellent communication
Blend of technical skills,soft skills and experience
Must be a target-oriented leader,achieve the productivity target,maintain defined TAT in resolving queries,and should have good knowledge on quality attrition and shrinkage
Must have good hands-on Microsoft office tools
Should have excellent communication
Blend of technical skills,soft skills and experience