Opening For NRI Relationship Manager I… at Sbicap… · Mangaluru

Dear Applicant,

We are hiring Relationship Manager-NRI for Demat Account department.

Roles & Responsibilities:

Coordinating with SBI Branches for Acquisition, Develop & Retention of new quality NRI customers.

Work along with internal customer acquisition & Bank NRI team (Branches & RMs) for driving NRI customer acquisition and maintain a profitable and long-lasting relationship with them

Achieve of monthly / quarterly & yearly targets of NRI account opening, Account Activation, brokerage generation & increase in AUM as defined by the organization.

Scrutiny of NRI Account opening applications, Collection of KYC documents from the NRI clients and ensuring the account is opened seamlessly in close coordination with the Central NRI Desk & the KYC operations within the Turnaround Time (TAT)

Provide high-quality customer service to NRI clients through email, phone, and digital channels.

Identify opportunities to enhance operational efficiency and improve client satisfaction.

Coordinate with internal Central NRI Desk & KYC teams to resolve client queries efficiently

Respond to escalations and perform root cause analysis for all issues raised by clients and internal departments.

Key Competencies:

Excellent communication and active listening skills. Confidence and strong presentation abilities. Ability to explain information clearly and simply. Strong convincing and interpersonal skills. Knowledge of NRI account sourcing and investment products is preferable. Customer-focused and target-driven approach.

Remuneration:

As per industry standard + Incentives

Reporting to :

Regional Head

please share resume at (Sudhir.singh@sbicapsec.com)(8527187377)