Facility Manager at Savers Value Village in OperationsRemote

Description

Job Title: Facility Manager

Pay Range: $77,193 - $114-247

Work Location: Remote, USA (Metropolitan Atlanta, GA; Baltimore, MD; Washington D.C., Raleigh, NC; Greensboro, NC; Chattanooga, TN; Woodbridge, VA)

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

What you can expect:

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

What you’ll be working on:

Supports Savers vision by providing store and facility management support (all building, equipment, common area and property repairs, capital replacements and preventative maintenance, and lease enforcement) to all stores and field team members. This position reports to the Manager, Facilities.

Essential Job Functions:

• Assists store management in maintenance of the building, equipment and land pursuant to the store’s lease requirements which includes preventative maintenance and break-fix repairs, replacement of roofs, heating, ventilation and air conditioning (HVAC) equipment, parking lots, plumbing, flooring, fire sprinkler systems, signage and lighting within the capital and expense budget constraints.
• Partners with DM’s & RD’s in their Zone regarding alignment of priorities pertaining to work order progress, budget review, preventative maintenance programs and special projects.
• Responds to emergency situations in an on-call manner. Immediately notifying Operations teams and emergency vendor partners, internal risk partners, et. al.
• Monitors work order status, approvals, invoicing and projects in fmPilot system and manages workflows with the assistance of reporting software.
• Sources vendors as required for GreenDrop operations and other initiatives, and manages multiple contracts to adequately service critical needs; i.e. generator fuel, fresh and black water service; trailer repairs, etc.
• Collaborates with legal department to enforce leases by ensuring landlords maintain buildings, common areas and properties.
• Manages Energy Management System (EMS) for Zone, and collaborates with Utility Manager.
• Collaborates with Contract Manager regarding national vendors and all preventative maintenance programs.
• Collaborate with Facility Specialists regarding special projects and business opportunities.
• Collaborate with Municipalities and other internal business partners regarding special projects.
• Collaborates with other departments (Marketing, Merchandising, CDC, Loss Prevention, Information Technology, etc.).
• Conducts periodic physical and/or electronically generated inspections of the premises to review maintenance contractor work, look for potential structural problems and assess the general condition of the property.
• Implements proactive major equipment replacements.
• Maintains property management files.

What you have:

Required Knowledge, Skills, and Abilities

• Working knowledge of commercial leases
• Working knowledge of Microsoft Office including Word, Excel, and Outlook
• Demonstrated organization skills
• Demonstrated grammar, spelling, punctuation, and use of reference manual skills
• Demonstrated building, equipment, and land maintenance skills
• Ability to work with many software platforms to manage sites: fmPilot; EMS; AX; Expesite; Microsoft Sharepoint, Tableau, etc.
• Demonstrated customer service skills
• Ability to budget for regular maintenance and capital programs
• Ability to monitor expenses and insure alignment with the budget
• Ability to think and act as a business owner in the thrift industry preferred
• Ability to negotiate and manage maintenance and repair bids and contracts as needed
• Ability to problem solve and think strategically
• Ability to recognize and correct safety hazards
• Ability to communicate orally and in writing
• Ability to work independently and as part of a team
• Ability to be detail-oriented
• Ability to set priorities, meet deadlines, and multi-task with minimal supervision
• Ability to interact with all levels of the organization
• Ability to establish relationships with peers, internal and external customers and vendors
• Ability to work within Savers culture
• Require 24/7 on call duties, totaling approximately 3 months of the year

Minimum Required Education, Training and Experience

• Bachelor’s degree in business, construction, or related field preferred; or a combination of education and experience that yields the required knowledge, skills and abilities.
• 5+ Years of Property management multi-unit relevant, transferrable experience preferred

FLSA: Exempt

Travel: 25% required for the role

Work Type: Remote

Savers Benefits

Geographic & job eligibility rules may apply

Healthcare Plans

• Comprehensive coverage (medical/dental/vision) at a reasonable cost
• Specialized health and wellness programs (quit smoking, counseling, diabetes management, chronic joint pain)

Paid Time Off

• Sick Pay
• Vacation Pay - Approximately 2 weeks
• 6 paid holidays plus 1 to 2 additional floating holidays

Team member discounts

• Up to 50% off store merchandise

Flexible spending accounts

• Use pre-tax dollars for eligible health and day care expenses

Employee Assistance Program (EAP)

• A whole suite of free tools and resources to manage life’s challenges and maintain a healthy work-life balance

Retirement Plan

• A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.

Life insurance

• Company provided peace of mind and the option to purchase a supplemental plan

Additional Benefits

• Annual Bonus
• Performance Merit Increases
• Disability Insurance
• Parental Leave

We’re an equal opportunity employer:

All team members and job applicants will be treated fairly, without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender or gender identity or any other factor protected by law.

Accessibility support statement:

We’re committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability, please contact us at: (800) 259-0004

Candidate AI usage policy:

Savers Value Village celebrates the uniqueness of our team members. As we get to know you through the interview process, we want to learn about what makes you one of a kind, including your authentic voice, thoughts, and honest answers to interview questions. For this reason, we ask that you do not use AI to develop responses or aid you in any way during interviews or technical assessments.

Savers is an E-Verify employer

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