Ecommerce Specialist at Satechi in Mexico City, Mexico City, MX

Satechi is an award-winning consumer electronics brand known for creating innovative and sleek tech products and accessories. Our commitment to limitless and ever-evolving technology ensures that our products seamlessly integrate into modern lifestyles. We value teamwork, creativity, enthusiasm, responsibility, and tolerance, which drive our innovation and dedication to quality. With a global presence in over 25,000 stores, Satechi delivers high-quality accessories that inspire creativity and enhance everyday experiences for people worldwide.

Who you are: Satechi is looking for an E-commerce specialist with a primary focus on Shopify maintenance and e-commerce operations. You will play a critical role in ensuring the success of our online store, satechi.net. This role will be responsible for optimizing the Shopify platform, enhancing user experience, and driving online sales growth. The ideal candidate will have a strong background in e-commerce, Shopify, inventory merchandising, and a passion for staying up to date with industry trends. This is a full-time, contract position.

What you will be doing:

Site Operations:

• Oversee the day-to-day operation of our Shopify store including chargebacks and returns.
• Ensure product listings are accurate, up-to-date, and well-organized.
• Work closely with the creative and marketing teams to launch new products and create landing pages.
• Monitor and maintain inventory levels, ensure product details are kept up to date, and monitor transactions.
• Track all updates and facilitate the successful execution of operational content calendar tasks, maintain project management tools and trackers with up to date and relevant information
• Implement SEO best practices to improve search engine visibility.

User Experience Enhancement:

• Continuously improve the user experience by optimizing website design and functionality.
• Implement A/B testing to enhance product page layouts, navigation, and checkout processes.
• Address user feedback and resolve any website-related issues promptly.

Collaboration:

• Collaborate with the digital marketing team to develop and execute effective online marketing campaigns.
• Work closely with cross functional teams utilizing discounts in Shopify, setup and test all site promotions, organize all code banks and active discount programs.
• Analyze customer behavior and use data to improve marketing strategies.

Data Analysis and Reporting:

• Monitor and analyze key performance indicators (KPIs) related to website traffic, conversion rates, and sales.
• Generate regular reports to evaluate the effectiveness of e-commerce initiatives.
• Use data insights to make informed decisions and drive improvements.

Technology:

• Understand versioning and the process or building pages and widgets in a headless environment.
• Working knowledge or Shopify, StoryBlok or other headless partner, SEMrush, Algolia, GA4, and other apps as needed.

What we are looking for:

• Bachelor's degree in Marketing, programming, or a related field (or equivalent work experience).
• 2 + years of experience in e-commerce with a focus on Shopify.
• Strong understanding of e-commerce best practices, SEO, and digital marketing.
• Proficiency in Shopify administration, including theme customization, A/B testing, headless technology, and app integration.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• Excellent communication and collaboration skills.
• Detail-oriented and highly organized.
• Creative problem-solving skills.
• Ability to adapt to a fast-paced and evolving e-commerce environment.
• Comfortable working independently or as part of a team in a remote setting.

Satechi is committed to creating a diverse environment and is proud to be an equal-opportunity employer.