Manager After Sales & Service at Sarthee… · Mumbai…

Roles and Responsibilities

• Manage after sales service operations, ensuring timely resolution of customer complaints and issues.
  
• Oversee technical support team, providing guidance on product knowledge, troubleshooting, and repair procedures.
  
• Develop and implement effective inventory management strategies to minimize stockouts and optimize resource utilization.
  
• Provide product documentation support to customers, including manuals, guides, and technical specifications.
  
• Collaborate with cross-functional teams to improve overall after-sales service quality.