SAP iXp Intern - Product Management, Digital… at SAP · Newtown…

Summary: SAP is a global leader in enterprise resource planning software, and they are seeking a Product Management Intern within the Digital Platforms team. In this role, you will support operations for SAP’s digital properties and aid in the transformation to AI-driven experiences. Responsibilities: - Support the refinement of RAG (Retrieval-Augmented Generation) workflows by documenting client needs and helping technical teams tune AI responses for accuracy and brand voice - Coordinate production schedules ensuring assets meet SAP’s high standards for quality, governance, and metadata accuracy - Utilize Analytics to track the performance of new capabilities - Assist in the deployment and monitoring of SAP Joule and Adobe AI Assistant across the digital ecosystem to automate B2B buyer journeys and content supply chains - Actively participate in SAFe (Scaled Agile Framework) ceremonies - Help manage the Team Backlog, focusing on user stories related to AI-driven personalization and "segmentation-of-one" strategies - Assist in audits to ensure all digital AI features adhere to SAP’s Responsible AI global standards, focusing on data privacy, transparency, and bias monitoring - Support SAP’s roll out of industry leading Marketing technologies including the Adobe Suite (AEP) Required Qualifications: - Currently pursuing a degree in Marketing Tech, Data Science, Computer Science, or Digital Transformation - Must be currently enrolled, or recently graduated (start date must be within 6 months of graduation date) from a coding academy/bootcamp, apprenticeship, associate, bachelor's, master's or JD/PhD program - Basic understanding of Agile/Scrum or SAFe 6.0 - Knowledge of how 'Sprints' move a product from vision to reality - A strong desire to learn the mechanics of Large Language Models (LLMs), Vector Databases, and Agentic Orchestration - Familiarity with the Adobe Experience Cloud (AEP, AEM, Target, or Analytics) or similar enterprise-grade CMS/MAP - Proficiency in Jira/Confluence for workflow management and Figma for reviewing AI-prototype UX designs - Ability to translate business concepts into clear technical requirements working with diverse stakeholder groups - Digital mindset, Innovative thinker, and Technically Savvy - Drive for knowledge and relationships building - Proactive and eager to jump in - Exceptional organizational and planning skills and a proven ability to multi-task - Excellent communication, customer service, and collaboration skills - Attention to detail with an emphasis on accuracy and quality - Ability to prioritize effectively to manage multiple projects, including numerous deliverables - Experience working in a team environment as well as independently - Ability to collaborate across teams globally - Ability to complete tasks in a timely manner - Strong desire to learn along with professional drive - Willingness to acquire new skills to meet evolving needs - Proficiency with Microsoft Office programs, including Word, Excel, and PowerPoint - Basic knowledge of design principles and commonly used tools - Basic understanding of Web production tools and content management systems - Cognitive Empathy: Understanding how AI agents interact with humans and the ability to map those 'conversational' journeys - Prompt Engineering: The ability to structure queries for GenAI tools to produce high-quality, brand-compliant business outputs - Data Literacy: Moving beyond 'reporting' to 'analysis'—understanding metrics like AI Confidence Scores, Conversion Lift, and Pipeline Velocity Required Skills: Agile, Scrum, SAFe 6.0, Large Language Models (LLMs), Vector Databases, Agentic Orchestration, Adobe Experience Cloud AEP, Adobe Experience Cloud AEM, Adobe Experience Cloud Target, Adobe Experience Cloud Analytics, Content Management Systems, Marketing Automation Platforms, Jira, Confluence, Figma, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Prompt Engineering, Data Analysis, AI Confidence Scores, Conversion Lift, Pipeline Velocity Benefits: Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed., SAP Internship Experience Program is SAP’s global, strategic, paid internship program., Culture of Collaboration: Partner with experienced SAP colleagues and expert mentors who will support your growth., Grow professionally through personalized mentoring, coaching, and career development support., Project-driven Experience: Kickstart your career with hands-on learning experience, making an impact from day one by contributing to meaningful projects., Endless learning resources at your fingertips and gain future-ready skills from a variety of virtual, in-person, and hybrid learning sessions., Gain Visibility: Build relationships with leaders and peers across teams and functions., Open doors for future career opportunities within SAP and beyond., SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone feels included and can run at their best., SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role., Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance.