MEDICAL ASSISTANT at Santa Rosa Community Health in Santa Rosa, CA

The Medical Assistant functions within the care team by assisting the medical provider, serving as a liaison between the patient and the provider, and performing medical receptionist tasks as needed.

Salary Range: $25.48- $30.40 DOE

Duties and Responsibilities:

• Prepare examination rooms at the beginning and/or end of each day.
• Prepare patient for examination which may include in-person, electronic or phone contact.
• Perform patient care procedures and evaluations for which s/he is certified/approved including but not limited to immunization and injections; assisting in minor procedures.
• Documents all medical information in appropriate fields in EMR; accurately enters immunization information into CAIR registry and EMR.
• Contact patients to remind them of and confirm appointments.
• Document and sign all clinical support tasks in the medical chart
• Check electronic medical record messages and follow up appropriately.
• Scan documents into electronic medical record.
• Using computerized electronic medical records performs duties for reception, discharge, scheduling, completing appropriate forms, checking eligibility, and enrolling patients in appropriate insurance and drug assistance programs.
• May provide health education to patients.
• Participate in quality assurance activities to monitor and improve patient care quality.
• Meets customer service standards.
• Follows all SRCH policies & procedures.
• Participates in ongoing training.
• Other duties as assigned.

Education:

• High School diploma or GED preferred.
• Graduation from a medical assistant program with appropriate certification.
• Completion of a medical assistant externship required or equivalent Medical Assistant experience.
• Current CPR certification.

REQUIRED FOR CERTIFIED MEDICAL ASSISTANT (M134):

• Certified Medical Assistant by State of California through certification examination. Certification must be maintained. Proof of current certification must be provided for personnel records.

Experience:

• One year medical assistant experience preferred.
• Experience with electronic medical records preferred.

Knowledge and Skills:

• Demonstrated proficiency with all tasks on the most current MA competency list.
• Fluency in English and Spanish (speak, read and write) preferred.
• Demonstrated computer/keyboard proficiency and Experience with Microsoft Office applications including Outlook, Word, Excel and PowerPoint as evaluated by skills testing.
• Demonstrates knowledge of compliance issues within the community clinic environment.
• Demonstrates a willingness to report any incident that is unusual or incompatible with accepted clinic procedures.
• Complies with HIPAA policies.
• Strong interpersonal skills. Ability to be sensitive with persons of various social, cultural, economic and educational backgrounds.
• Ability to work in a fast-paced environment.
• Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines.
• Strong written and verbal communication skills.
• Ability to work independently and as part of a team.
• Ability to work flexible hours.
• Good judgment, problem solving and decision-making skills.

SRCH is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.

Physical Requirements:

While performing the duties of this job, this position is frequently required to do the following:

• Use standard office equipment and access, input, and retrieve information from a computer. Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time.
• Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population.
• Give and follow verbal and written instructions with attention to detail and accuracy.
• Perform complex mental functions; collect, interpret, and/or analyze complex data and information.
• Vision: see details of objects at close range.
• Coordinate multiple tasks simultaneously.
• Reach forward, up, down, and to the side
• Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day.
• Lift up to 30 pounds.

SRCH provides reasonable accommodation for individuals with a physical or mental disability to apply for jobs and to perform the essential functions of their jobs unless it would cause an undue hardship.