Application Administrator at SanMar in Issaquah, WA

Summary: SanMar is a company that values the impact of its employees' work. The Application Administrator will own and support key portfolio and resource management tools, ensuring systems are optimized for project execution and resource capacity. Responsibilities: - Administer and configure portfolio and resource management systems (Tempus, Smartsheet, Confluence, ADO, Freshservice, SharePoint) - Maintain roles, workflows, dashboards, and integrations across platforms while validating configurations, testing data flows, and monitoring system health - Manage system updates, feature adoption, and license coordination with vendors - Enforce data quality standards and maintain accurate resource and project data - Facilitate annual and quarterly planning for capacity, budgeting, and strategy alignment - Assist managers with forecasts, scenarios, and what-if analyses ensuring leadership dashboards and reports reflect accurate portfolio health and strategic alignment - Design and implement automated workflows, reports, and dashboards using low-code tools - Deliver training, maintain documentation, and provide user support - Partner with cross-functional teams to improve forecasting, prioritization, and process efficiency - Partner with IT and business stakeholders for updates to roles, structures, and workforce changes - Monitor data integrity and ensure compliance with retention policies - Perform other duties as assigned - Comply with all policies and standards Required Qualifications: - Bachelor's Degree or equivalent experience - 1-3 years experience maintaining and supporting portfolio and resource management tools - Strong analytical skills and comfort interpreting large sets of resource and project data - High attention to detail and commitment to data accuracy - Excellent communication skills, both written and verbal - Ability to train and support end users with varying levels of technical expertise - Experience with system integrations and API-based workflows - Knowledge of data privacy and security best practices - Familiarity with advanced reporting, formulas, and data visualization features - Familiarity with ITIL or similar frameworks for process governance Preferred Qualifications: - Experience administering SaaS portfolio/resource management or workflow automation tools is preferred - Certifications such as Smartsheet Product Certified User, PMP, or similar are a plus Required Skills: Tempus Resource, Smartsheet, Azure DevOps Important Skills: Confluence, Freshservice, SharePoint, Power BI, SaaS tools, Data visualization Nice-to-Have Skills: Analytical skills, User support, System integrations, Data privacy knowledge, ITIL familiarity, Certifications Benefits: Comprehensive medical, dental, and vision benefits, 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle, Life insurance, Short/long-term disability coverage, Paid maternity/paternity leave, Pet insurance