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Key Account Manager at Sandoz in France
Entry LevelOn-siteFrance
Job Description
Key Account Manager
Location: Field Retail (France) (Sandoz)
Job Description Summary
Responsible for local‑level key account management, overseeing a small team and/or specific strategic accounts. Leads and develops business relationships with key customers to strengthen partnerships and achieve sales objectives. Builds and maintains strong relationships with key stakeholders, develops a deep understanding of customer and patient‑related challenges, and identifies tailored solutions that improve patient care and create long‑term value.
Job Description
Major accountabilities:
Responsible for driving sales, promotion and development in the designated accounts to reach commercial goals
Develop customer development strategy, dedicated KAM action plans for assigned accounts, aligns on account objectives and executes.
Lead the preparation of strategies and individual tactical plans and to give strategic input in terms of analysis, future potential and key programs required for the accounts
Prepare and negotiate contracts, and guide initiatives that the company launches to target particular account
Analyze market situation including competitive intelligence activities on key accounts and key competitors
Organize customer events and other programs independently or with marketing/medical department, in line with agreed business tactical plans
Contribute to the mapping of stakeholders, including segmentation and profiling and provide accurate and timely data for the Sandoz CRM system.
Responsible for driving the sales operations plan and for achieving agreed sales and broader performance targets for own part of the organization
Develop an effective sales team through training and coaching or management of key commercial programmes
Reporting of technical complaints / adverse events / special case scenarios related to Sandoz products within 24 hours of receipt
Distribution of marketing samples (where applicable)
Key performance indicators:
Sales revenue and revenue growth in designated accounts -Operating budget for designated key accounts (Budget, Cost, Sales, etc.)
Minimum Requirements:
Work Experience:
Handling quality metrics & issues.
Team management experience is preferred.
Sales experience in multinational companies.
Key account management experience.
Clinical Trial Design, Data Review & Reporting.
Innovative & Analytical Technologies.
Languages:
French and English.
Skills Desired