IT Support Assistant To President at Sand Martin Consultants in Noida

Job Title: IT Support Assistant to President
Location: Noida
Company: SandMartin Consultants Pvt. Ltd.
Qualification: 12th Pass or Graduate (Both acceptable)

About the Role
We are looking for a reliable and tech-comfortable IT Support Assistant who can provide day-to-day technical assistance to the President. The role requires someone who is hands-on with devices like Windows laptops, iPhones, iPads, Android phones (Samsung), and basic office software. This is a practical, on-ground support role focused on smooth daily operations.

Key Responsibilities
• Set up the Presidents laptop, phone, and devices every morning (Windows, macOS, iOS, Android).
• Ensure software updates, patches, and routine maintenance are performed across devices.
• Troubleshoot daily IT issues related to system performance, connectivity, emails, apps, and security.
• Assist with configuration of new devices, backups, syncing, and data transfers.
• Coordinate with internal IT/admin teams and external service providers when required.
• Support with device settings, app installations, basic networking, and peripheral setups.
• Maintain chargers, adapters, cables, and accessories in working order.
• Handle quick fixes for printers, Wi-Fi, Bluetooth, hotspot, screen sharing, etc.
• Provide general tech assistance during meetings (projector/Zoom/Teams setups).
• Ensure all devices operate smoothly throughout the day.

Required Skills
• Knowledge of Windows laptops, iPhones, iPads, and Android/Samsung devices.
• Ability to update software, install apps, and manage basic settings.
• Troubleshooting skills for day-to-day tech issues.
• Understanding of email setups (Outlook/Gmail), cloud syncing, and security basics.
• Familiarity with Wi-Fi, hotspots, Bluetooth, printers, and basic network connectivity.
• Strong reliability, punctuality, and willingness to learn.
• Good communication and a calm, problem-solving mindset.

Preferred (Not Mandatory)
• Experience in IT support, helpdesk, or device management roles.
• Basic understanding of antivirus tools, backups, and OS settings.
• Ability to coordinate with technical vendors.

Who Can Apply
• 12th pass candidates who are comfortable with technology and quick learners.
• Freshers or candidates with 1–3 years of basic IT support experience.

Work Style
This is an on-site role that requires daily availability, attention to detail, and a service-oriented attitude.