Hotel Front Desk Attendant at Sand Hospitality in Springfield, IL

Front Desk Associate – Country Inn & Suites (Springfield)

Love meeting new people and being the first friendly face guests see? Join our team at Country Inn & Suites in Springfield and help create a great guest experience from check‑in to check‑out.

What We’re Looking For

• Friendly, professional, and guest‑focused attitude
• Strong multitasking and attention to detail
• Comfortable with basic computer tasks and simple math
• Able to work independently and manage time well
• Customer service experience is a plus, but not required

What You’ll Do

• Greet guests and provide friendly, professional service at the front desk
• Handle check-ins, check-outs, reservations, and payments accurately
• Answer phones and assist guests following brand standards
• Maintain accurate guest accounts and follow cash‑handling procedures
• Promote hotel services to maximize occupancy and guest satisfaction
• Keep the lobby and front desk area clean and organized and performs laundry duties as needed.
• Act as Manager on Duty when management is not on site
• Follow safety and security procedures and report issues as needed

Pay and Benefits:

• 15.00/hour + bonus eligibility
• Flexible hours
• Annual performance-based increases
• Hotel discounts
• Vacation pay + 401(k)
• Benefits for regular full-time associates after eligibility requirements have been met

Other opportunities are available. Apply today!

Candidates offered employment must submit to a background check and drug test.

We are an E-Verify participating employer.

EOE M/F/Vet/Disability