FT-Sales & Marketing Coordinator at Sanctuary… · Paradise…

Description

Sanctuary Camelback Mountain is an award-winning luxury boutique resort set against the iconic Camelback Mountain in Paradise Valley, Arizona. Our intimate hideaway features beautifully appointed casitas, a world-class spa, elements restaurant, jade bar, and exceptional resort amenities, all designed to deliver an effortlessly elegant guest experience.

At Sanctuary, our people are at the heart of everything we do. Guided by our North Star Vision and Spirit of Service, we believe everyone has a place with us and is valued and understood. The soul of Sanctuary sets the stage for authentic connections and intentional experiences beyond imagination, instilling a sense of spiritual belonging for our guests and one another.

We bring our North Star to life by leading with service, respect, teamwork, integrity, trust, ownership, and a spirit of fun. We are committed to developing our team members, encouraging collaboration, and creating an inspiring hospitality environment where every interaction reflects the genuine care, personalized service, and meaningful connections that define the Sanctuary experience.

JOB SUMMARY

The Sales & Marketing Coordinator contributes to Sanctuary Camelback Mountain's success by supporting the Sales and Marketing team in achieving revenue goals through efficient coordination, strong product knowledge, and exceptional service. This role assists with sales initiatives, marketing efforts, public relations, advertising support, and communication needs while ensuring a seamless experience for guests, clients, and partners.

Guided by Sanctuary's North Star Vision and Values, the Sales & Marketing Coordinator fosters authentic connections, demonstrates professionalism and pride in the Sanctuary brand, and supports intentional experiences that reflect the resort's commitment to excellence.

JOB FUNCTIONS

Note: the following duties and responsibilities are not all-inclusive

Sales Coordination

• Interact effectively and courteously with clients, guests, vendors, media representatives, and team members.
• Provide administrative and operational support to the Sales & Marketing leadership team.
• Coordinate photo shoots, media visits, site inspections, and corporate account reservations as needed.
• Prepare sales reports, booking recaps, presentations, sales kits, and promotional materials.
• Coordinate VIP amenities and communicate with resort departments to support guest satisfaction.
• Organize materials for sales trips, client appointments, and industry events.
• Maintain sales collateral, departmental files, office supplies, and other administrative resources.
• Communicate professionally with clients, guests, vendors, media representatives, and team members.

Marketing Coordination

• Assist with the coordination and execution of marketing campaigns, promotions, and seasonal initiatives.
• Support the development and distribution of marketing materials, including website content, social media posts, email campaigns, and print collateral.
• Coordinate photography, video, and creative assets for marketing and public relations initiatives.
• Assist with media relations, press visits, editorial opportunities, and promotional partnerships.
• Collaborate with resort departments to gather information and ensure marketing content is accurate, current, and consistent with brand standards.
• Assist with tracking marketing projects, campaign performance, media coverage, and deadlines.

General Responsibilities

• Maintain a positive and professional work environment through effective communication and collaboration with guests, vendors, coworkers, and management.
• Handle confidential business information, client details, and departmental materials with appropriate discretion.
• Prioritize multiple assignments, meet established deadlines, and maintain accuracy and attention to detail.
• Attend departmental meetings and training sessions as scheduled.
• Follow resort policies, procedures, safety standards, and established brand guidelines.
• Perform other related duties as assigned by the Sales & Marketing leadership team.

Requirements

JOB REQUIREMENTS

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• Strong written, verbal, and interpersonal communication skills.
• Excellent organizational, proofreading, and time-management skills.
• Ability to manage multiple assignments and meet deadlines in a fast-paced environment.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
• Familiarity with digital marketing, social media, website content management, and email marketing platforms preferred.
• Ability to work independently, collaborate effectively, and maintain professionalism and confidentiality.
• Ability to perform essential job functions with or without reasonable accommodation.
• Accurately and regularly record work time via resort time clock.

QUALIFICATIONS

Education

• High school diploma or equivalent required.
• A degree in Marketing, Communications, Hospitality Management, or a related field preferred.

Related Work Experience

• 1-2 years of prior Marketing/Sales experience required.
• Resort experience is preferred, but not required.
• Required Knowledge Excellent English verbal, written, and interpersonal communication skills.
• Proficient in Microsoft Work, Excel, PowerPoint and Outlook.