Learning & Development Specialist at San Francisco… · Golden…

Summary: San Francisco Federal Credit Union is a growing organization with over 43,000 members and assets surpassing $1.3 billion. They are seeking a Learning & Development Specialist to own the development, coordination, and delivery of learning programs across the organization, ensuring a high-quality learning experience for employees. Responsibilities: - Coordinate and manage all L&D events, workshops, and training programs from scheduling through post-event follow-up; manage end-to-end logistics including venue booking, materials preparation, attendee communication, technology setup, and post-training evaluations - Facilitate live, on-site sessions for new and existing employees, ensuring a consistent and high-quality learning experience - Design, develop, and continuously improve learning materials including facilitator guides, participant workbooks, job aids, presentations, and e-learning content - Manage our internal LMS system, maintaining an organized and up-to-date library of all learning resources and materials, including tracking of course completion - Support the Director of Learning and Development with the summer internship program, including full coordination and logistics - Coordinate logistics, communication, and scheduling for Leadership Development Programs and Emerging Professionals Programs - Own end-to-end design, creation, and delivery of technical trainings for each department, partnering with SMEs to create content - Partner cross-functionally to create 30-60-90 onboarding plans for all new employees - Maintain accurate records and data related to all L&D programs, participation rates, and learning outcomes - Proactively identify organizational learning gaps and recommend solutions to the People & Culture leadership team - Translate complex subject matter into engaging, accessible training content suitable for a variety of learning styles - Support additional People & Culture initiatives and special projects as assigned - Stay current on learning and development trends, best practices, and emerging technologies Required Qualifications: - 1 to 3 years of experience in Learning & Development, Training, or Talent Development - Demonstrated experience facilitating training sessions or presentations to groups of varying sizes - Experience coordinating programs, events, or projects with multiple moving parts and stakeholders - Outstanding written and verbal communication skills; able to communicate clearly and professionally with all levels of the organization - Strong facilitation and presentation skills with the ability to engage and energize a room - Demonstrated project management ability, juggling multiple programs simultaneously - Proactive self-starter who anticipates needs and acts before being asked - Intellectually curious and committed to continuous learning, both for yourself and others - Team player who can collaborate cross-functionally and build trust quickly - Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook), LMS systems, Instructional Design tools (Articulate, Canva, etc.) - Comfortable working with ambiguity and adapting quickly when priorities shift Preferred Qualifications: - Bachelor's degree in Human Resources, Organizational Development, Education, Communications, or a related field preferred but not required; equivalent professional experience will be considered - Instructional Design experience developing training materials, presentations, or instructional content preferred Required Skills: Learning Management Systems (LMS), Instructional Design, Microsoft Office Suite, Project Management Benefits: Health insurance plans, Generous PTO, 401(k) Plan, Profit sharing, Competitive base, Bi-annual bonuses, Tuition reimbursement