Jr. Network Engineer at Samsonite Latinoamérica in Mansfield, MA

Summary: Samsonite Latinoamérica is the worldwide leader in superior travel bags, luggage, and accessories. The Jr Network Engineer actively assists with the implementation, monitoring, and maintenance of company networks and network equipment while supporting various business units and brands. Responsibilities: - Assist in the setup, configuration, and maintenance of network hardware and software under supervision - Support the implementation of approved network upgrades and enhancements - Assist with monitoring network performance and troubleshooting basic connectivity issues as directed - Work with senior engineers to assist in resolving basic network outages and supporting recovery efforts - Participate in routine network maintenance tasks, including patching and approved software updates - Assist with basic network security activities as defined by senior engineers, including user access setup and monitoring - Document basic network configurations, procedures, and update inventory records as needed - Provide first‑level support to end users and IT team members for network‑related issues - Assist with testing and maintaining backup and disaster recovery processes as instructed - Collaborate with IT staff and support vendors on straightforward network tasks and projects under guidance - Participate in documentation efforts, runbooks, and knowledge base updates to support operational consistency - Continue learning network technologies and best practices through training sessions, workshops, and on‑the‑job experience Required Qualifications: - 1+ years of experience in networking, IT infrastructure, or a closely related technical role - Foundational knowledge of enterprise networking concepts, including LAN, WAN, routing, switching, and wireless - Exposure to firewall or network security technologies in a support or assisted capacity - Ability to perform hands‑on network tasks while following established change and approval processes - Strong troubleshooting mindset and willingness to learn in a production enterprise environment - Availability to participate in a periodic 24/7 on‑call rotation after appropriate training and ramp‑up Preferred Qualifications: - Experience or exposure to Cisco networking environments - Familiarity with enterprise firewalls (Palo Alto experience a plus) - Exposure to wireless networking platforms (Aruba Networks a plus) - Basic familiarity with cloud networking concepts (Azure, AWS) - Experience with Meraki environments - Bachelor's degree in a related field or equivalent practical experience - Cisco Certified Network Associate (CCNA) or ability to obtain within 12–18 months Required Skills: Enterprise networking concepts, LAN, WAN, Routing, Switching, Wireless networking, Firewall technologies, Network security technologies, Cisco networking, Palo Alto firewall, Aruba Networks wireless, Cloud networking, Azure, AWS, Meraki, Cisco Certified Network Associate (CCNA), Troubleshooting mindset