Sales Engineer I, SE Desk - Mid West at Samsara in Remote

Summary: Samsara is a pioneer of the Connected Operations™ Cloud, helping organizations improve their physical operations through IoT data. The Sales Engineer will engage with customers to provide technical support and solutions, ensuring the effective deployment of Samsara's technology. Responsibilities: - Assist the Global Sales Team with their technical inquiries and tasks by monitoring and maintaining an inbound question queue - Assist with technical trials across Samsara’s Sales Engineering team as necessary to convey the value of a Samsara solution within a prospect’s operation - Create software scripting solutions and integrations where appropriate to assist with technical proof of concepts - Be available for internal Q&A from Samsara account teams requesting technical assistance on behalf of their customers - Produce and manage digital content to assist with product learning, product adoption, hardware installation, and software configuration - Update and manage internal hardware and software lab infrastructure, both in office and remote kits - Coordinate and participate in new product testing activities - Gather and highlight industry-specific customer use cases for Samsara solutions by working with technical sales teams - Coordinate cross functional communication to ensure prospect sucess (RFP responses, Product Feature REquest management, Customer Support triaging, etc.) Required Qualifications: - BS in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline - 1+ years experience working with customers in a pre-sales or support capacity - Ability to explain complex technical concepts to non-technical audiences - Basic understanding of electronics and electrical systems - Well-versed in one of the following: cloud software, networking, automation and control systems - Experience tinkering with hardware gadgets, sensors, or vehicles Required Skills: Internet of Things (IoT), Cloud software, Networking, Automation, control systems, Hardware installation, Software configuration, Technical sales support, API integrations, Electrical systems, Software scripting Benefits: Flexible, employee-led remote model, Professional development stipend, Comprehensive health and parental leave plans