General Manager at Salt + Smoke in Saint Louis, MO

ABOUT SALT + SMOKE:

If you’re passionate about great food, great people, and delivering outstanding experiences, apply today! We can’t wait to meet you and see how you can make happy happen at Salt + Smoke! The team at Salt + Smoke have been passionate about treating meat right for years and are excited to bring our St. Louis-style BBQ to the Delmar Loop, Hampton, St. Charles, Ballpark Village, Ellisville, Kirkwood, South County, and Edwardsville neighborhoods.  We do our best to bring you the best, serving our community is what we love to do!  

 Our Mission:

BBQ, bourbon, and beer are what we do, but people are who we are. To learn more about our values and what we stand for, please click the link below to learn more! Salt + Smoke Values

 

YOU'RE A GREAT MATCH FOR THIS ROLE IF YOU:

If you thrive in a high-pressure, fast-paced environment, can simultaneously have a commitment for excellence, hospitality, multi-task, and remain positive and upbeat, we want to hear from you! We are looking for a talented General Manager with a passion for service and a commitment to helping the restaurant run smoothly, for both the Front of House team and our guests.

ESSENTIAL FUNCTIONS:

Our number one priority at Salt + Smoke is hospitality and as the general manager, you are responsible for ensuring that all aspects of the restaurant are set up to successfully provide the best guest experience possible. You will achieve this goal through excellent leadership, constant staff coaching and management, and a dedication to upholding standards. You will supervise all front and back of house staff including managers and are responsible for their training and guidance. You are also responsible for ensuring that the restaurant is operating according to set goals for budgeting and for reporting to the director of operations. 

• Manage a team of front and back of house staff including scheduling, training, and general supervision.
• Conduct training of employees and managers on proper service practices on an ongoing basis, providing feedback to improve when necessary. 
• Ensure that all cash-handling policies and procedures are followed by all staff in cash-handling positions. 
• Uphold our standards of service by consistently and creatively saying "yes," to guest needs. 
• Oversee day to day operations and make improvements where necessary. 
• Oversee any catering or private parties as they are scheduled by the Catering Director and work with the Catering Director to provide a high standard of service. 
• Resolve any inter staff issues or conflicts that may arise. 
• Ensure that proper HR procedures such as the hiring and onboarding process are being followed correctly. 
• Delegate roles and responsibilities to maximize staff efficiency. 
• Oversee that all opening and closing duties of the store are completed correctly and that cleanliness and order are maintained. 
• Balance all daily and nightly cash drawers and POS.
• Conduct inventory and maintenance of par levels for the front of house.
• Provide excellent customer service to guests and excellent leadership to employees.
• Enforce and monitor all health, safety, and sanitation standards in their area. 
• Handle guest complaints according to provided guidelines. 
• Oversee the Executive Chef, working closely with the Back of House to provide a seamless experience. 
• Other duties and responsibilities as assigned. 

 

KNOWLEDGE AND SKILLS:

• Excellent communication and leadership skills. 
• Ability to work in a fast-paced environment. 
• Ability to timely identify and resolve basic issues as they arise. 
• Ability to stand on feet for extended periods of time in varied climate conditions. 
• Ability to understand, comply with, and ensure from all staff, proper food handling techniques according to state and local serving guidelines. 
• Ability to remain composed and compassionate, even during stressful situations. 
• Ability to work a flexible schedule, including evenings, weekends, and holidays. Scheduled days and times may vary based on business needs. 
• Ability to carry and lift up to 50 lbs at times. 
• Ability to go up and down stairs.

 

Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

 

EDUCATION AND EXPERIENCE:

• 2+ years restaurant experience preferred
• ServSafe training preferred
• Alcohol training preferred
• Must pass background check
• Experience using POS systems preferred experience with TOAST is a plus

REASONS YOU'LL LOVE JOINING OUR TEAM:

• Supportive and Inclusive Culture: At Salt + Smoke, we pride ourselves on fostering a culture of warmth, belonging, and community — where everyone is valued, supported, and encouraged to thrive. Whether it’s our team, our guests, or our famous brisket, we deliver our very best in everything we do. If you’re passionate about making people feel welcome and delivering top-notch experiences, you’ll feel right at home here.
• Competitive Pay: We offer competitive pay and a reliable weekly paycheck.
• Advancement Opportunities: At Salt + Smoke, your growth is our growth. We recognize the potential in every bestie and provide numerous opportunities for advancement. Whether you’re interested in moving into a leadership position, taking on a corporate role, or exploring positions in operations or with our commissary team, there’s a clear career path for you here!
• Benefits: We offer an exceptional benefits package for eligible part and full-time team besties, including:
  • Medical Coverage – PPO and HSA Plans
  • Dental & Vision Insurance
  • Company Provided - Life & AD&D Insurance
  • Company Provided - Short-Term Disability 
  • Long-Term Disability
  • FSA Dependent Care & Medical Plans 
  • 401(k) Retirement Plan – With Employer Match 
  • Paid Time Off, Holiday, and Sick Time (for Full Time Salaried Besties)
  • Part Time Paid Time Off (for eligible Part Time Hourly Besties)*
  • Employee Discounts 

WE ARE PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER: 

We are committed to a work environment that supports, inspires, and respects all individuals. We promote, support, thrive and celebrate diversity, inclusion, and culture, which connects the entire Salt + Smoke family.

 

Salt + Smoke Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

 

 STAY CONNECTED WITH US:

• https://saltandsmokebbq.com/
• https://www.facebook.com/saltandsmokebbq/
• https://twitter.com/saltandsmokebbq
• https://www.instagram.com/saltandsmokebbq
• https://www.linkedin.com/company/salt-and-smoke/