Software Engineer (Supply Chain Systems) at Sally Beauty… · Plano

At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color, selling and distributing professional beauty supplies across 11 countries through our Sally Beauty and Beauty Systems Group businesses. Sally Beauty offers products for hair color, hair care, nails, and skin care to retail customers looking for salon-quality products at a value price. Beauty Systems Group, branded as Cosmo Prof or Armstrong McCall stores, along with its direct sales consultants, sell professionally branded products intended for use and resale by salons to retail consumers.

This is a hybrid position working from our Legacy West Support Center in Plano, Texas. As a Software Engineer, you will turn business needs into scalable warehouse‑management solutions. You will translate operational requirements into precise Jira stories, build and enhance features within the Manhattan Active WM platform, and configure MAWM workflows that demonstrate real value through functional POCs. Develop end‑to‑end reporting using Cognos and Jasper to deliver real‑time operational visibility. Validate vendor releases to ensure platform stability and compatibility, and you work within GCP to manage cloud integrations that keep data flowing seamlessly between warehouses, carriers, and customers.

Responsibilities

• Technical Writing: Ability to translate "business talk" into clear, actionable requirements in Jira.
• Development & Platform Enhancements: Work alongside senior developers to design and build custom enhancements within the Manhattan Active WM platform to meet unique business needs.
• WMS Configuration & POCs: Master the functional side of MAWM. You will configure system flows, build Proof of Concepts (POCs), and present these digital workflows to our business community.
• Reporting & Data Visualization: Own the end-to-end reporting lifecycle. You will develop and enhance operational reports using Cognos and Jasper Reports to provide real-time visibility in warehouse performance.
• Vendor Release Testing: Assist in the technical validation and testing of enhancements or fixes provided by Manhattan Associates. You will ensure that platform updates integrate correctly with our existing configurations and business processes.
• Cloud & Integration: Work within GCP to manage and troubleshoot data integration patterns, ensuring real-time communication between the warehouse, carriers, and customers.
• Production Support: Act as a technical first-responder for priority production issues, performing deep-dive troubleshooting to keep the distribution centers running.
• Multi-Platform Evolution: While your initial focus is WMS, you will progressively take on projects involving Transportation Management Systems (TMS) and other integrated logistics applications

Knowledge, skills & abilities requirements

The Technical Foundation:

• Education: Bachelor’s degree in computer science, Software Engineering, or a related technical field.
• Programming: Strong knowledge of computer science fundamentals and proficiency in at least one modern language (e.g., Java, Python, or C#).
• SQL & Databases: Advanced SQL skills are essential. You must be able to write complex queries for data analysis, reporting, and troubleshooting.
• Cloud Knowledge: Foundational understanding of Cloud Architecture (specifically GCP).

The "Value-Add"

• Reporting Tools: Experience with (or interest in) Cognos and Jasper Reports.
• Testing Mindset: A disciplined approach to software testing and quality assurance, especially when validating vendor patches.
• Logistics Interest: A curiosity about how goods move globally, from Warehouse Management (WMS) to Transportation Management (TMS).

Competencies & attributes

• Analytical skills- interpret and report on market and consumer data 

• Aptitude for Innovation - Keeps up with industry trends and knowledge.
• Shows a Bias for Action - Proactively researches and solves issues. 
• Excellent relationship-building across IT and business units and manage internal politics and buy-in.
• Strategic focused w/the ability to operate at all levels of the organization.
• Ability to work with a brief list of assumptions and support Sponsor’s to drive initiatives.
• Willingness to take the first steps to inspire others to follow and deep dive into new domains.
• Optimistic, strategically minded and generally curious about areas impacted by new systems, new processes, and customer behaviors.
• Strong technical aptitude.

The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lit, heated, and ventilated.

The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying light items such as papers, files, books, small parts; using a keyboard, driving an automobile, etc. No special physical demands are required to perform the work.

Benefits

We offer a competitive salary and outstanding benefits package that includes medical, dental, vision, life Insurance, paid vacation and sick days, paid holidays, tuition reimbursement and 401(k) with company match. In addition, associates of SBH may take advantage of our in-house salon with complementary services and a varied selection of food options at our corporate campus. Also, featured at our corporate campus, is both a Sally Beauty and CosmoProf Professional onsite store, where associates enjoy a great merchandise discount!

#LI-Hybrid