Summer 2026 Intern - ES Product… at Salesforce · Californi…

Summary: Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The Digital Experience and Research Intern will support the Senior Manager, ES Product Management in driving a cohesive employee experience across the Employee Success ecosystem, contributing to real research, experience design, and strategic projects. Responsibilities: - Assist with user research activities such as survey design, interview scheduling, note-taking, and synthesis - Help maintain a research repository by organizing and tagging findings to support cross-team access - Contribute to competitive and landscape analyses to inform experience strategy - Support the creation of journey maps, user flows, and lightweight prototypes to communicate experience concepts - Help translate user needs and business requirements into clear visual artifacts for stakeholder reviews - Collaborate with UX Design partners as needed on specific project deliverables - Assist in tracking and documenting key decisions, project status, and experience recommendations across active workstreams - Help identify patterns and themes across research efforts that span multiple teams or initiatives - Support preparation of materials for leadership presentations and stakeholder updates - Research emerging trends in digital workplace tools and employee experience (e.g., AI interfaces, productivity platforms) - Contribute ideas and supporting analysis to longer-term roadmap conversations - Document and track insights that inform 'big bet' planning discussions Required Qualifications: - Currently pursuing a degree in Business, Human-Computer Interaction, Design, Psychology, or a related field graduating in Dec 2026, or later - Curious, organized, and eager to dive into ambiguous problems - Comfortable with basic design or research tools (e.g., Figma, Miro, Google Workspace) - Strong communicator — written and verbal — who can synthesize information clearly - Self-starter who thrives in a fast-paced, collaborative environment Required Skills: User Research, Survey Design, Interview Scheduling, Note-taking, Research Synthesis, Research Repository Management, Competitive Analysis, Experience Strategy, Journey Mapping, User Flows, Prototyping, Experience Design, Visual Artifact Creation, Stakeholder Management, Digital Workplace Tools, AI Interfaces, Productivity Platforms, Figma, Miro, Google Workspace, Curiosity, Presentation Preparation Internship Start Date: Start in 2026 Summer Benefits: Time off programs, Medical, Dental, Vision, Mental health support, Paid parental leave, Life and disability insurance, 401(k), Employee stock purchasing program