Summer 2026 Intern - Applied AI Strategy… at Salesforce · Californi…

Summary: Salesforce is the #1 AI CRM, dedicated to driving innovation and customer success. As an Applied AI Strategy & Research intern, you will work at the intersection of AI, automation, and customer engagement, collaborating with various teams to enhance customer experiences and enterprise solutions through AI-driven initiatives. Responsibilities: - Conduct market, applied AI research, and competitive analysis on Agentforce and AI-driven customer engagement solutions - Collaborate with Agentforce teams to build and explore AI agents, automation, and enterprise AI applications - Analyze customer interactions with AI to improve Agentforce’s ability to enhance customer experiences and operational efficiency - Translate customer insights into product recommendations for the CEO’s office and executive leadership - Develop briefing reports and presentations on AI strategy, customer impact, and product feedback - Support cross-functional collaboration between AI research, Agentforce, and product strategy teams - Attend and summarize key discussions with executives, AI researchers, and industry leaders to provide actionable insights Required Qualifications: - Current Sophomore / Rising Junior: You have an expected graduation date between December 2027 and June 2028 pursuing a Bachelor's degree in Computer Science, Engineering, Mathematics, Business, or a related field - Passionate about AI, technology, and business strategy - Strong analytical and research skills with the ability to synthesize complex AI concepts into actionable insights - Excellent communication and presentation skills, with the ability to work cross-functionally - Some exposure to AI/ML concepts, coding (Python, TensorFlow, etc.), or technical coursework is a plus but not required Preferred Qualifications: - Prior experience in research, strategy, or business analysis (internships, coursework, or personal projects) - Interest in AI ethics, sustainability, and the broader implications of AI on society Required Skills: AI research, Customer engagement, Analytical skills Important Skills: Python Nice-to-Have Skills: Interest in AI ethics Internship Start Date: Start in 2026 Summer Benefits: Time off programs, Medical, Dental, Vision, Mental health support, Paid parental leave, Life and disability insurance, 401(k), Employee stock purchasing program