Field Service Expert - Fort Sill at SAIC in Fort Sill, OK

Field Service Expert - Fort Sill

Location: Fort Sill, OK, United States

SAIC is currently seeking Field Service Experts (FSE) to support SAIC’s Terminal High Altitude Air Defense (THAAD) Team.

Primary duty location is onsite at the Fort Sill, Lawton Oklahoma

JOB DESCRIPTION:

This team is responsible for delivering high-level technical support, system integration, and organizational maintenance for the THAAD Program. The position involves collaborating with military and civilian personnel to ensure seamless deployment, operation, and maintenance of the THAAD system.

• Provide technical support services in support of maintaining and sustaining fielded THAAD systems, equipment and software at Fort Sill, OK
• Represent the THAAD program as the primary point of contact
• Integrate and maintain THAAD systems including Launchers, TOS, TSG, TOS, LCS, BLOC and DRASH support equipment.
• Assist in the emplacement and initialization of THAAD systems
• Advise customers on the capabilities and limitations of the THAAD systems
• Assist in troubleshooting THAAD hardware, software, and networks
• Conduct organizational level maintenance on THAAD equipment and associated wheeled support vehicles
• Provide feedback to program leadership regarding system performance and end-user feedback
• Perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software
• Conduct training
• Provide reports on system capability and operational status as needed
• Conduct scheduled equipment inventories

REQUIRED EDUCATION:

• Mid-Level: BS and five (5) years’ experience; six (6) years' experience accepted in lieu of degree
• Senior level: BS and nine (9) years’ experience; six (6) years' experience accepted in lieu of degree

REQUIRED SKILLS:

• Experience with tactical networks and troubleshooting
• In field operator training
• Troubleshooting of computer systems and networks
• Good oral communication
• Ability to effectively prioritize and execute tasks in high-pressure environments
• Able to work independently and efficiently with short-term deadlines

REQUIRED CLEARANCE:

• Must possess an active DoD Secret Clearance; US Citizenship required.

REQUIRED CERTIFICATIONS:

• GCCS-Army Training
• COLTS Training

DESIRED SKILLS:

• Army Air Defense background
• Experience maintaining and sustaining fielded THAAD systems, equipment and software
• Willingness to acquire CDL

SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.