About the Role:

Grade Level (for internal use): 12 The Team

The Chief Client Office engages customers and key stakeholders to drive commercial growth and create measurable value for S&P Global, strengthening client relationships and the overall client experience across the enterprise. The Chief Client Officer also serves as Co Head of Market Intelligence, with a mandate spanning Client Coverage, Enterprise Marketing, Commercial Strategy & Partnerships, Kensho Data & Platforms, and functions including Legal, COO, and Client Experience (CX) with alignment across enterprise Technology.

The Impact

The Business Execution Lead keeps the Office's recurring work moving — gathering inputs and packaging the Weekly Briefing Pack and Analytics packs for the Chief Client Officer & Co-Head of Market Intelligence, coordinating executive readiness for meetings and events, and responding to ad hoc requests and priority initiatives. This hands-on role gives the Chief of Staff reliable, high-quality execution support and helps the Office run smoothly in a fast-paced, complex environment.

Key Responsibilities

• Own the Weekly Briefing Pack and the Chief Client Office and Market Intelligence Weekly Analytics packs end-to-end — gathering inputs, compiling and quality controlling materials, and driving continuous improvement.

• Build a clear, forward-looking view of the Chief Client Officer & Co-Head of Market Intelligence's week — meetings, objectives, context, and preparation needs.

• Translate priorities into clear work plans, milestones, and timelines, driving multiple workstreams simultaneously and building trusted working relationships across the Chief Client Office, Market Intelligence, Kensho Data & Platforms, and other stakeholders — setting clear expectations for quality, timing, and follow-through, and escalating early with clear context, options, and a recommended path forward on matters requiring strategic judgment or sensitive stakeholder management.

• Coordinate readiness for client meetings, speaking engagements, conferences, and leadership events wherever the Chief Client Officer & Co-Head of Market Intelligence is working or traveling — including London, New York, and other locations — partnering with local offices, the Executive Assistant, and relevant business and functional teams to ensure briefing materials clearly set out context, objectives, stakeholders, decisions required, and expected outcomes.

• Own the Office Stakeholder Matrix and maintain Office calendars, action trackers, and decision logs, giving stakeholders clear visibility into priorities, status, and outstanding requirements.

• Support Chief of Staff-led OpCo meetings, leadership forums, and offsites as requested — including readiness, materials, and action tracking — with increasing ownership as experience grows.

• Continuously improve recurring deliverables and office workflows, building repeatable processes and templates that reduce manual effort and improve consistency and scalability.

• Use AI and automation tools approved by S&P Global to support information gathering, summarization, content development, and quality checking, maintaining sound judgment, confidentiality, and compliance with applicable S&P Global requirements.

• Respond to ad hoc executive requests and support selected cross-functional priority initiatives.

What We're Looking For

• Experience in financial services is strongly preferred, ideally in a client-facing role involving significant interaction with institutional clients and senior stakeholders.

• Proven experience driving execution in an executive office, Chief of Staff organization, PMO, business operations team, or similarly complex environment, with a demonstrated ability to navigate across functions, businesses, geographies, and levels of seniority to build alignment and get things done.

• Demonstrated ability to own recurring executive deliverables end-to-end and produce complete, accurate, executive-ready materials.

• Strong ability to assimilate information, synthesize key themes, identify gaps, and translate fragmented inputs into clear materials.

• Excellent project coordination, organization, written communication, and stakeholder management skills.

• Ability to manage multiple priorities, work through ambiguity, meet tight timelines, and maintain attention to detail.

• Sound judgment and discretion when handling confidential information and executive level matters.

• Comfortable navigating sensitive or difficult topics with stakeholders at all levels, exercising tact, diplomacy, and sound judgment while maintaining trust and confidentiality.

• Experience with Microsoft 365 and AI productivity and workflow automation tools.

• A continuous-improvement mindset, strong personal accountability, and a commitment to proactive communication and follow-through.

• Expected to be in the office whenever the Chief Client Officer & Co-Head of Market Intelligence is in the office and to comply with the applicable S&P Global in-office attendance policy.

What Success Looks Like

• Executive deliverables are complete, accurate, timely, forward-looking, and ready for use.

• Stakeholders are engaged, routine issues are resolved promptly, and strategic matters are escalated early with clear recommendations.

• Executive engagements and events are consistently well prepared across London, New York, and other locations where the Chief Client Officer & Co-Head of Market Intelligence is working or traveling.

• Commitments, deadlines, dependencies, decisions, and risks remain visible and are followed through to completion.

• Approved technology and AI tools reduce manual effort and improve consistency without compromising judgment, confidentiality, or accuracy.

What’s In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values: Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. 

US Candidates Only: Know Your Rights: Workplace discrimination is illegal

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103 - Middle Management (EEO Job Group) (inactive), 10 - Officials or Managers (EEO-2 Job Categories-United States of America), OPRTON103.2 - Middle Management Tier II (EEO Job Group)