Ryder System, Inc.→
Rental Sales Representative at Ryder System, Inc. in Fresno, CA
Skills
Job Description
Summary: Ryder System, Inc. is a transportation and logistics company seeking a Rental Sales Representative. The role involves acting as the front line sales agent for vehicle rentals, requiring cross-functional collaboration and excellent customer communication skills.
Responsibilities:
- Handle sales and sales process for inbound calls as well as outbound solicitation
- Responsible for executing the business unit's marketing plan
- Maintain current accurate data within the company's marketing database
- Maximize rate opportunities within the market place
- Responsible for generating rental, lease and used vehicle sales leads
- Maintain and expand relationships with existing customer base
- Ability to maximize operational effectiveness by coordinating overall inventory levels to meet customer demand
- Meet overall Ryder market share by successfully executing the sales and marketing initiatives
- Responsible for the overall profitably, operations and asset management of a rental location
- Accountable for coordinating with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfaction
- Maintain compliance with company, local, state, federal and other regulatory agencies
- Complete understanding of marketplace conditions in order to maximize utilization of the rental fleet
- Drive profitable revenue growth by maintaining and growing customer relationships
- Responsible for overall satisfaction for all internal and external customers
- Reconcile all customer concerns, issues, and disputes in order to maintain the ongoing relationship
- Builds constructive and effective relationships with both internal and external customers
- Maintain composure when addressing stressful situations
- Clearly articulates Ryder's product and service offerings
- On a voluntary basis as well as based on scheduling, the Rental Sales Representative will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor
- Performs other duties as assigned
Required Qualifications:
- H.S. diploma/GED required
- One (1) year or more sales experience required
- Strong verbal and written communication skills
- Ability to get both verbal and written communication across that has the desired effect
- Goal oriented, drive for results, assertive, and deal well with ambiguity
- Possesses a high degree of initiative
- Must have high level of energy and be a self-motivated and self-directed person
- Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments
- Ability to focus on multiple projects and activities simultaneously
- Flexibility to operate and self-driven to excel in a fast-paced environment
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- Demonstrates customer service skills
Required Skills: Sales, Marketing
Benefits: Comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, Paid time off for vacation, illness, bereavement, Family and parental leave, A tax-advantaged 401(k) retirement savings plan