AI Quality Coordinator at RWS Group in Remote

Summary: RWS Group is a leader in language technology and AI-driven solutions, seeking an AI Quality Coordinator to join their Data Services team. The role focuses on ensuring quality for AI projects through the development of quality frameworks, data analysis, and collaboration with stakeholders. Responsibilities: - Help to define and support suitable quality frameworks, metrics, and strategies of Data Services projects - Perform detailed task analysis, defining key quality drivers and necessary skills, develop efficient and onboarding methodologies for our Data Services Vendors - Provide feedback to team/stakeholders - Support client quality escalations and collaborate with the team for root cause analysis - Support quality improvement plans for underperforming locales and vendors - Support data stakeholders and provide timely answers to their queries - Evaluate vendors and offer feedback with training on error trends - Support and help drive a robust auditor program with training - Collaborate with Solutions Architects to develop skill evaluation solutions and visualize quality metrics - Stay updated on AI industry trends and contribute to new opportunities Required Qualifications: - Previous experience rolling out quality data management and analysis is needed at least one year - Ability to manipulate data, with skills in Excel/Google Spreadsheet, required - Fluent English – you will be working as a part of an international team and English is our work language Preferred Qualifications: - Educational background in Statistics, Psychology, Sociology, Cognitive Science, Data Analytics, or matching workforce experience in AI Quality Data - Experience with Data Collection Quality, Annotation and/or evaluation tasks - Power BI skillset - Experience dealing with vendor management - Advanced skills in Excel/Google Spreadsheet Required Skills: AI Quality Data, Data Management, Data Analysis, Data Collection Quality, Data Annotation, Quality Frameworks, Quality Metrics, Power BI, Excel, Google Spreadsheet, Vendor Management Benefits: Generous paid time off package, starting at 25 days per year (10 sick and 15 vacation), plus company holidays, birthday day off, paid volunteer time, and 100% paid parental leave., 401(k) Retirement plan with company match., Company-wide agile work policy with flexible work arrangements., Opportunities for training, professional development, and personal growth.