Mechanic I at Rural King in Gainesville, FL

Summary: Rural King is a Farm and Home Store that aims to create a positive workplace for associates. They are seeking a Mechanic I to oversee the small engine repair shop, manage work orders, conduct equipment servicing, and ensure high-quality customer service. Responsibilities: - Deliver exceptional customer service, ensuring timely and high-quality onsite repair services for all assigned work orders - Enforce equipment and tool safety protocols, ensuring secure and proper usage - Oversee the lawful handling, storage, and disposal of hazardous materials as required - Complete necessary warranty paperwork and submissions promptly in accordance with manufacturer guidelines - Maintain accurate daily documentation of performed work and progress - Preserve a safe, clean, and organized shop environment in alignment with managerial expectations - Manage special order parts for work orders as necessary - Perform service tasks in a safe and efficient manner, adhering to manufacturer specifications - Utilize computer systems to identify parts, troubleshoot issues, document repairs, order components, and process claims - Perform preventative maintenance and intermediate level servicing on customer and company-owned machines - Assist in loading and unloading customer machines for repairs and deliveries - Interpret and comprehend operating and repair manuals, system diagrams, blueprints, and drawings - Exhibit effective communication skills, interacting professionally with diverse audiences, including customers, for sales support and education purposes - Provide regular work updates, highlighting completed tasks, identified issues, and forthcoming schedules - Assist in the loading and unloading of customer and company-owned machinery for repairs and deliveries - Engage in preventative maintenance and basic servicing of customer and company machines - Participate in equipment sales processes when required - Manage multiple priorities, effectively organize workloads, and meet established deadlines - Safely operate various machinery and equipment, such as forklifts, gantry cranes, electric hoists, servicing tools, diagnostic equipment, and multimeters - Utilize general office equipment, including keyboard operations, for routine tasks - Participate in cross-training for flexibility in various departments and responsibilities - Actively participate in learning initiatives offered such as training programs, workshops, and webinars - Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments - Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively - Demonstrate behaviors that exemplify Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement - Perform other duties as assigned Required Qualifications: - Intermediate to advanced mechanical skills encompassing small engine, diesel, and hydraulic systems diagnostics and repairs - Proficiency with Microsoft Office software - Proficiency in navigating and utilizing in-store technology resources, including CRM software, diagnostic programs, barcode scanning systems, and wireless handheld devices - Ability to work independently without frequent supervision - Ability to maintain a seated or standing position for extended durations - Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently - Able to navigate and access all facilities - Skill to effectively communicate verbally with others, both in-person and via electronic devices - Close vision for computer-related activities Required Skills: Mechanical skills, Small engine repair, Diagnostic equipment Important Skills: Microsoft Office, CRM software Benefits: 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2, Healthcare plans to support your needs, Virtual doctor visits, Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program, 15% Associate Discount, Dave Ramsey’s SmartDollar Program (no cost to you!), Associate Assistance Program, RK Cares Associate Hardship Program, 24/7 Chaplaincy Services