Functional Analyst, SAP Sales and Distribution… at RTX · Santa…

Date Posted: 2026-07-20

Country: United States of America

Location: US-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park - St B1 ~ BLDG 1

Position Role Type: Hybrid U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance: None/Not Required

Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.

We are hiring for a Senior SAP Sales and Distribution Functional Analyst. The SAP SD role is focused on first line and hands-on experience within the SAP support organization. Responsible for the resolution of complex SAP digital processes for the Order to Cash workstream in the following focus areas: quotes, contracts, scheduling agreements, sales orders, returns, delivery, shipping, pricing and billing.

**This is a hybrid position in Puerto Rico**

What YOU will do:

• Your primary activities will be to lead / Manage several components of a project or a complex component of a larger project.
• Analyze complex SAP business problems and develop solutions within SAP using available tools and technologies.
• Create detailed enhancement designs based on end user specifications to present to SAP Functional Councils and IT as needed. Develop and deliver SAP end user documentation, processes and training as needed by the SBU.
• Provide consultation to users regarding processes and procedures and to ensure business is getting efficiencies out of SAP.
• Use your strong business analysis skills and your ability to solve complex business problems by using information technology and business intelligence software
• Strong customer service focus and committed to proactive review of processes and procedures to continually enhance SAP service quality, service delivery and support.
• Encourage disciplined use of SAP systems and processes.
• Assist in setting up of any new divisional objectives (i.e. new plant’s, organizational changes, new products, etc.)
• Perform system regression testing for new releases or upgrades to SAP.
• Assist in the development or enhancement of functional reporting capabilities in SAP.
• Assist data team and process teams in data mapping activities and testing.
• Lead with training for other SBU’s coming into SAP on the new releases.
• Resolve end user trouble tickets in a timely manner in compliance within SLA.
• Contributes to their team or department by applying their knowledge of one or more functional areas.
• Provide effective training and communications of how the tools and end user techniques of the SAP application areas are applied to the business process.
• Function as a business partner or consultant for functional management.

Qualifications YOU Must Have:

• Typically requires a University Degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience.
• Must be a U.S. Citizen.
• Experience with SAP Order to Cash workstream in the following focus areas: quotes, contracts, scheduling agreements, sales orders, returns, delivery, shipping, pricing and billing.
• 10 - 20% travel expected.

Qualifications We Prefer:

• Excellent verbal and written communication skills
• Demonstrated skills in creative thinking, problem solving and decision-making
• Ability to prioritize and meet deadlines of multiple projects
• Strong organizational and project management skills
• Experience in problem solving, change management or process planning activities involving Senior Leadership (SLT).

What We Offer:

• Some of our competitive benefits packages include:
• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds
• Participation in the Employee Scholar Program (ESP)
• Life insurance and disability coverage
• Employee Assistance Plan, including up to 8 free counseling sessions
• And more!

Learn More & Apply Now!

Do you want to be part of a new, exciting initiative to combine foundational IT with new digital technologies?  Our Digital Technology team is driving business efficiencies and a better customer experience by connecting technologies, people, information and processes. From making aircraft more electric, intelligent and integrated to building new software platforms such as Internet of Things, big data, artificial intelligence, and blockchain, there’s no better place to be right now than in digital. If you’re an agile thinker who enjoys utilizing modern technology to make big improvements, then you’re a perfect fit for this team. Join Collins Aerospace to help us revolutionize the aerospace industry today!

* Please consider the following role type definitions as you apply for this role.

Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.

Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world – and access to Collins sites when their work requires in-person meetings.

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.

Apply now and be part of the team that’s redefining aerospace, every day.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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