Commercial HVAC/R Service Technician at RSC Mechanical · Knoxville

RSC Mechanical is looking to expand our team and is seeking experienced Refrigeration Service Technicians.

This is an excellent opportunity to join a growing company that invests in its technicians and offers long-term career stability.

We are a family-owned commercial service company headquartered in Southeast Michigan, and we operate across the United States. Since 1988, we’ve built a people-first culture rooted in Care, Consistency, and Collaboration, where technicians are valued, supported, and encouraged to grow.

We’re looking for dependable, skilled technicians who take pride in their work, perform well in fast-paced service environments, and deliver strong customer service. If you’re an experienced technician who communicates well and goes the extra mile, we want to hear from you.

Job Responsibilities:

• Install, maintain, and service commercial refrigeration and HVAC equipment, including walk-ins, reach-ins, rack systems, and ice machines.
• Preferred hands-on experience with CO₂ refrigeration rack systems, including transcritical and subcritical systems.
• Respond to emergency service calls as needed
• Troubleshoot electrical, mechanical, and control systems with confidence and precision.
• Perform repairs and preventative maintenance on commercial refrigeration systems.
• Prioritize safety by securing work areas, shutting down power when necessary, and identifying the root cause of system failures**.**
• Handle and manage refrigerants safely in compliance with EPA regulations.
• Read and interpret technical diagrams, manuals, and schematics**.**
• Repair and replace compressors, motors, fans, and other critical components.
• Provide professional and reliable service during emergency service calls**.**
• Work with EMS systems, including CPC, Tracer, and HMI.
• Collaborate with customers, dispatch, and fellow technicians to ensure a seamless service experience**.**
• Accurately log service reports using mobile and digital platforms**.**
• Communicate professionally with store managers, supervisors, and team members.
• Complete all required paperwork, including work tickets and timesheets, accurately and on time.
• Deliver high-level customer service to retail and commercial clients, including restaurants, grocery stores, convenience stores, schools, hotels, hospitals, and military bases**.**
• Perform additional duties as assigned by management.

Qualifications:

• EPA Universal Certification (required)
• Valid driver's license with a clean driving record; extensive driving is a key part of the role
• Experience and working knowledge of HVAC and commercial refrigeration preferred.
• Strong mechanical aptitude and troubleshooting skills.
• Technicians are expected to supply their own standard hand tools.
• Ability to complete necessary paperwork accurately and in a timely manner
• Strong communication skills with clients, team members, and management
• Able to work under pressure in fast-paced or high-stress environments
• Self-starter who can work independently and as part of a team
• Indoor and outdoor work with exposure to noise, dust, fumes, mechanical/electrical hazards, and weather
• Ability to sit, stand, walk, bend, stoop, reach, crouch, and occasionally climb stairs or ladders
• Ability to lift up to 50 pounds
• Frequent driving of motor vehicles

Schedule:

• Monday to Friday, 8:00 AM to 6:00 PM
• Overtime may be required based on workload
• Participation in an on-call rotation following the training period. Must be available and responsive during assigned on-call shifts.

Benefits:

• Company Vehicle, Gas Card & Cell Phone - Get dispatched straight from home with no daily shop check-in
• Hands-On, Paid Training - Build confidence and skill in the field with experienced support from day one
• Affordable Health Benefits - Medical, dental, and vision plans that won’t break the bank
• Pet insurance - Because we care about your whole family
• 401(k) with 5% Company Match - Fully vested from day one
• PTO and Holiday Pay - Recharge with PTO and enjoy 6 paid holidays
• Travel Opportunities - Optional travel with a company that operates across the U.S.
• Weekly Paydays - Competitive hourly pay based on experience
• Exclusive Employee Perks - Free legal, financial, and mental health services. Plus, discounts on concerts, theme parks, hotels, and more
• Major Tools Provided - We provide larger tools and offer a hand tool replacement program to support your day-to-day work

Work schedule

• Monday to Friday
• On call
• Overtime

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) matching
• Referral program