Manager On Duty at RPM Raceway in Syracuse, NY

Are you a natural leader who thrives in a fast-paced, high-energy environment? RPM Raceway Syracuse is looking for a Manager on Duty (MOD) to help lead daily operations, support our team, and create unforgettable guest experiences.

What You'll Do

As the Manager on Duty, you'll be responsible for overseeing venue operations during your shift, ensuring exceptional service, safety, and operational excellence across all departments.

Key Responsibilities:

Lead and support frontline team members throughout the venue

Ensure outstanding guest service and resolve issues quickly and professionally

Oversee race operations, attractions, arcade, food & beverage, and guest services

Coach, motivate, and develop team members while maintaining accountability

Monitor staffing levels, labor costs, and operational efficiency

Ensure adherence to all company policies, safety standards, and procedures

Conduct opening, closing, and shift management responsibilities

Handle cash management, deposits, and daily reporting as needed

Partner with venue leadership to drive sales, guest satisfaction, and team engagement

What We're Looking For

2+ years of leadership or supervisory experience in hospitality, entertainment, retail, restaurants, family entertainment centers, or similar environments

Strong communication and problem-solving skills

Ability to lead teams in a fast-paced, guest-focused environment

Comfortable working evenings, weekends, and holidays

Passion for delivering exceptional guest experiences

Ability to stand, walk, and actively manage operations throughout a shift

Why RPM Raceway?

RPM Raceway is the premier indoor karting and entertainment destination, offering high-speed racing, arcade attractions, food & beverage, and memorable experiences for guests of all ages. You'll join a growing company that values teamwork, energy, innovation, and opportunities for advancement.

Ready to lead the action? Apply today and help create unforgettable experiences at RPM Raceway Syracuse