Program Support II at RP Pro Services in District of Columbia, DC

RP Professional Services, LLC (RP) is a rapidly growing government consulting firm headquartered in Ashburn, Virginia. We’re an 8(a), Service-Disabled Veteran-Owned Small Business (SDVOSB) that exclusively enables the missions of U.S. Federal agencies through superior mission support and technology integration. Our dedication to our employees and clients is driven by our promise to deliver Excellence, Value, and Flexibility. "People, not just Resources" is more than our motto; it's the foundation on which we are built! At RP, we take pride in who we are and what we deliver.

RP is seeking a Program Support II to support the U.S. Department of Agriculture (USDA), Office of Inspector General (OIG), Investigations Liaison and Special Operations Division (ILSOD).

The USDA OIG employs approximately 600 individuals in a geographically dispersed environment with responsibilities for conducting audits and criminal investigations of USDA programs and operations. RP Professional Services provides analytical and administrative support to USDA OIG's complaint intake and investigative operations. As a Program Support II, you will conduct initial complaint assessments, research allegations, prepare written summaries and correspondence, maintain official records, and provide analytical support to investigators and management.

Responsibilities

• Receive and process allegations from multiple sources.

• Perform initial assessments of complaints to determine jurisdiction and routing.

• Analyze allegations involving fraud, waste, abuse, mismanagement, misconduct, and other violations.

• Research complaints using agency databases and public records.

• Maintain complete and accurate records in official electronic systems.

• Prepare written summaries, reports, and correspondence.

• Review complaint documentation for completeness.

• Prioritize complaints based on risk and urgency.

• Coordinate with investigators and other stakeholders.

• Maintain confidentiality of sensitive information.

• Assist with reporting and quality assurance.

• Recommend process improvements.

• Provide administrative and analytical support as assigned.

• Bachelor's degree from an accredited college or university. Additional relevant experience may be considered in lieu of a degree.

• Minimum of 3 years of analytical, investigative, or administrative support experience.

• Strong analytical, research, and communication skills.

• Knowledge of Federal government operations and procedures.

• Ability to interpret laws, regulations, and policies.

• Strong organizational skills and attention to detail.

• Proficiency with Microsoft Office Suite.

• Ability to work independently and in a team.

• Ability to work for any U.S. employer without sponsorship.

Preferred Qualifications

• Experience supporting an Office of Inspector General or law enforcement organization.

• Experience with complaint intake or case management systems.

• Active clearance or ability to obtain one.

• Health Benefits: Medical, Vision, Dental

• Up to 4% retirement match with 100% vesting

• Company-paid Short-Term and Long-Term Disability (STD & LTD)

• Company-paid basic life insurance

• Competitive PTO package

RP Professional Services, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.