Royal Bank of Canada→
Manager, Travel and Creditor Products at Royal Bank of… · Mississau…
Job Description
Job Description
What is the Opportunity
As the Product Manager, Creditor and Travel Insurance Products, you will support Creditor and Travel Products, and team in helping shape, advance and accelerate product strategy, enhance the client experience, and drive business profitability. You will execute and support initiatives that drive new products, features and capabilities to enhance our product suite, balancing short-term performance with longer term goals. You will also be responsible for assisting with the day-to-day management of the Creditor and/or Travel product portfolio, proactively identifying and addressing policy and process opportunities, activities and improvements.
Please note this role is based out of our Meadowvale Business Park, Mississauga office and require 3-4 days per week of on site attendance.
What will you do?
- Conduct deep dives into select areas to improve business performance and implement solutions that maximize product effectiveness, efficiency and quality, drive sales, and improve client experience.
- Participate in projects from concept to implementation; including work in agile labs environment as a subject matter expert to increase and improve digital footprint.
- Assist with the development of business cases to support product development initiatives.
- Develop a deep understanding of the products and identify significant customer needs and pain points specific to Creditor and Travel Insurance market.
- Focus on driving excellent client experience at all client touchpoints, while leading resolution of all issues that impact the advisor or client experience.
- Assist with the development of competitive intelligence of the Creditor and /or Travel Insurance market.
- Work with a large network of contacts throughout the RBC enterprise and develop strong relationships with external partners.
- Support IFRS 17 Transition Team with adoption of standard and reporting of comparative period balances.
What do you need to succeed?
Must have
- 3 or more years’ Product Management and Product Development experience
- Knowledge of Insurance products
- Experience working with data to generate insights and action plans
- Strong collaboration and influencing skills
- Undergraduate degree in Accounting, Finance, or related fields
- Ability to communicate effectively with business units, comfortable presenting finance data
Nice to have
- CPA designation (or pursuing), CFA or MBA is an asset
- Experience in Retail and Business Banking and Insurance industry is an asset
- Product management experience (Creditor and/or Travel Insurance preferred)
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible work/life balance options
- Opportunities to do challenging work
Job Skills
Budget Management, Communication, Financial Planning and Analysis (FP&A), Process Management, Professional PresentationAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.