Director, Identity data and Workflow… at Royal Bank of… · Toronto

Director, Identity data and Workflow engineering (Global Security) Location: 16 YORK ST:TORONTO Job Description What is the opportunity? The Director of Identity Data & Workflow Engineering leads the engineering strategy and delivery of identity data services, workflow automation, and cross-product IAM APIs across the Enterprise Identity and Access Management (EIAM) ecosystem. This role owns the engineering capabilities that power identity request workflows, privileged account inventory, global directory services, and the API layer that enables consistent, secure access to IAM capabilities across the enterprise. Identity data and workflow engineering is foundational to delivering secure, efficient, and scalable identity services. The quality and accessibility of identity data — and the workflows and APIs that act on it — directly determine how quickly the organization can onboard users, detect risk, and respond to regulatory demands. This leader will build and operate the platforms that turn identity data into a strategic asset and provide a trusted foundation for downstream consumers including controls, reporting, governance, and emerging AI capabilities. What will you do? Solution Delivery, development, engineering and integration Own the engineering roadmap and delivery for IAM workflow platforms, privileged account inventory, global directory services, and the cross-product IAM API layer Establish a clear platform roadmap with measurable milestones for capability uplift, performance, and consumer experience Define engineering standards, architecture patterns, and operational practices for identity data, workflow, and API platforms Drive engineering excellence through automation, observability, and SRE practices across all owned services Ensures that new projects / programs meet enterprise architectural and technology standards. Collaborative working with other IAM teams Supports IAM framework implementation with monitoring, reporting, escalation, trend identification, and security issue resolution Provides project estimates and integration recommendations while ensuring consistency across business and technical functions Recommends process improvements for build/deployment automation and identifies cost-saving and operational efficiency opportunities Advises on agile delivery optimization and leads technical forums to foster team innovation Partners with Architecture, Product, Support, and Operations to align strategy with engineering execution Relationships & Communications: Develops and maintains strong relationships with the IAM managers, quality assurance analysts, business analysts, project managers, architects, business sponsors and technical staff. Excellent communications ability, both written and oral. Able to effectively present as required to all levels of Technology and Operation management. Developing & Coaching Lead a multi-disciplinary engineering team (senior managers, senior engineers, engineers); manage span of control, career growth, and technical depth Recruit, mentor, and develop high-performing talent with growth opportunities and performance objectives Establish a culture that attracts, retains, and motivates a diverse workforce; foster high engagement and deliver reliable, flexible, innovative solutions Drive team efficiency, effectiveness, and performance to excellence standards through quarterly reviews and comparative feedback Apply HR best practices and talent management to build capability and sustain a high-achievement environment Model continuous self-development Managerial Excellence: Ensures that employees understand RBC vision; support and reinforce targeted behaviors that contribute to RBC goals. Provides focus and clarity in establishing individual goals, driving performance management, supporting career development, and rewarding strong performance. Leverages the value in unit, department, and enterprise-wide teams to develop better solutions and achieve a cross-enterprise mindset. Accepts and successfully executes change while supporting employees through the process and keeping them focused on business priorities. Monitors configuration and software delivery automation trends and best practices ensuring the unit’s strategies and execution are aligned appropriately. What do you need to succeed? Must-have: 10+ years software/platform engineering; 5+ years leading engineering teams in Identity and Access Management Hands-on leadership with directory services (Radiant Logic, Active Directory, Entra ID) and identity workflow platforms (ServiceNow, SailPoint) Proven track record delivering enterprise-scale identity data, integration, and API platforms Experience managing multi-layer engineering organizations (senior managers and individual contributors) Knowledge of banking/financial services regulatory landscape (FRB, Part 30, OSFI); experience designing identity platforms meeting regulatory and audit requirements Proficiency in modern engineering practices: CI/CD, GitOps, Infrastructure-as-Code, API design/governance, automated testing, SRE Ability to lead cross-functional initiatives in complex, matrixed environments Experience evolving and converging capabilities in large enterprise environments Nice-to-have: Certifications (MS Entra ID, Auth0, Terraform, SailPoint, CyberArk) Experience with RESTful APIs, microservices architectures, and enterprise API gateways/developer portals Familiarity with monitoring and logging tools (Splunk, Datadog, ELK Stack) Knowledge of containerization (Docker, Kubernetes) and cloud deployment methodologies Understanding of compliance frameworks, regulatory requirements, and audit processes Exposure to networking/security technologies (load balancers, firewalls, SSL certificates) Background in cybersecurity, identity governance, or GRC Experience with privileged account discovery, inventory tooling, and identity data virtualization Knowledge of identity federation, synchronization patterns, and exposing identity data to analytics/AI-ML platforms Job Skills Decision Making, Group Problem Solving, Identity Access Management (IAM), Information Security, Information Technology Security, IT Systems Integration, Negotiation, Software Development, Software Development Life Cycle (SDLC) Additional Job Details Address: 16 YORK ST:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: TECHNOLOGY AND OPERATIONS Job Type: Regular Pay Type: Salaried Posted Date: 2026-05-14 Application Deadline: 2026-05-29 Note:Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail. Additional Locations: 120 WESTERN PKY:BEDFORD, 745 THURLOW ST:VANCOUVER