Royal Bank of Canada→
Associate at Royal Bank of Canada in Toronto, /, CA
Skills
Job Description
Job Description
What is the opportunity?
The Associate is primarily responsible for supporting the Global Sales and Trading businesses as well as stakeholders in maintaining and remediating account & client data across various product processing systems within Capital Markets. This role also assists in ensuring these applications and their respective datasets are kept up to date and consistent with counterparty requirements.
Supporting data governance and quality controls, as well as actively participating in business and regulatory initiatives that have a significant impact to the firm and clients. The role is aimed at developing operational management of data, focused on improving efficiencies, reducing costs whilst minimizing risk.
Working collaboratively with CLMG partners, COO Group, Risk, IT and front office business partners throughout the bank, to understand their requirements and relevant business processes in order to deliver change and ultimately improve client service.
What will you do?
Key Responsibilities
Business as Usual
Support the global CLMG in maintaining accurate and current account & client data across CM systems, which facilitates settlement within CM platforms.
Ensure that all account & client changes are acted upon and system updates are completed correctly.
Execute setup, updates, and deletion of accounts within CDR & source systems as per exceptions review & analysis
Maintain compliance with segregation of duties controls by participating in maker/checker processes for exceptions queues
Monitor exception queues in CDR for updates & amendments
Use appropriate tools and exception management processes to ensure data quality.
Relationship Management
Work collaboratively with business partners, IT, and COO Group teams.
Be accountable to senior management around metrics, timelines, and operational expectations; prepare materials for distribution among senior forums.
Strive to proactively seek out efficiencies in exception & remediation processes.
Proactively escalate issues as they arise and coordinate with the leadership team to ensure expectations are managed.
Build relationships with front office sales personnel, operations staff, and other business partners to enhance the ability to complete tasks and resolve quality issues effectively.
Change the Bank / Projects
Engagement with Client & Account Data globally regarding initiatives that relate to KYC Exception management & Resolution
Support delivery of data remediation activities, finding innovative ways to both remediate and implement stronger data quality controls.
Develop and oversee data quality reporting and ensure senior management is informed of data quality issues and operational risks impacting downstream processes or business operations.
Maintain documentation outlining exception data lineage and support expansion of operational capabilities across Capital Markets.
Act as a subject matter expert on exception-related projects.
Review of exception queues - perform root cause analysis
What you need to succeed?
Required Experience & Skills
3-5 years in Business Analysis, Data Analysis, or a related role within financial services. Experience working in a data-intensive environment with exposure to multiple source systems and complex data flows.
Demonstrated ability to own and deliver analysis workstreams within larger programs.
Technical Skills
Excellent communication skills, Strong PC skills, particularly Microsoft office, ability to work in fast paced environment with frequent distractions and changing priorities, High standards for accuracy and efficiency.
Demonstrates initiative and seeks to solve problems beyond immediate area of influence
Ability to maintain strong attention to detail and meet deadlines in high-pressure situations
Facilitates cross-department information flow and best practice sharing
Builds and matures relationships across the organization; high level of client focus
Proficiency in Excel including advanced functions; SQL familiarity is an asset.
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
Leaders who support your development through coaching and managing opportunities
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work
Flexible work/life balance options
#LI-KA2
Job Skills
Big Data Management, Critical Thinking, Data Administration, Data Governance, Data Movement, Data Warehousing (DW), Information Capture, Knowledge Organization, Long Term Planning, Repository ToolsAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.