AI Enablement Analyst at Royal Bank of Canada in Boston, MA

AI Enablement Analyst Location: Boston, Massachusetts, United States of America Job Description What is the opportunity? RBC Global Asset Management (RBC GAM) is currently in search of an exceptional professional to join our team as a generative AI Enablement Analyst. This unique role will sit at the intersection of artificial intelligence and user support, focusing on driving adoption of our in-house Generative AI solution across various departments within RBC GAM. In this role you will have the opportunity to gain invaluable cross-departmental exposure while helping to shape the future of AI implementation in our asset management business. This role is at the heart of RBC GAM's AI transformation. Working collaboratively with a global team of AI Adoption Support Analysts, you will build organizational capability, foster AI fluency, and unlock the full potential of Gen AI across the firm. What will you do? User Support & Enablement Provide first-line technical and operational support to end-users to help accelerate the adoption of internal Gen AI tools Develop and deliver user training sessions, workshops, and documentation tailored to different user personas and skill levels Support users in understanding how to structure prompts effectively and troubleshoot common AI-related issues Best Practices & Optimization Develop and document best-practice guidelines by analyzing user adoption patterns, and synthesizing feedback from cross-functional stakeholders Monitor and measure adoption metrics (usage rates, user engagement, satisfaction scores) to identify friction points and optimization opportunities Make recommendations to enhance user experience and Gen AI tool effectiveness based on qualitative (and where applicable quantitative) data-driven analysis Identify opportunities to develop custom AI agents or automation solutions that address specific departmental workflows and pain points Use Case Development & Documentation Document and share use case findings across departments and regions to drive awareness and alignment Support strategic planning by providing insights from enablement activities to inform technology roadmap decisions Research & Strategic Input: Monitor industry developments in Gen AI adoption within asset management; stay current on emerging tools, applications, and best practices Contribute to the evolution of our Gen AI strategy based on market trends, user feedback, and internal performance data What do you need to succeed? Must-have Bachelor’s degree required preferably in Finance, Economics, Engineering or Computer Science or a similar discipline Excellent interpersonal communication, organizational, and presentation skills with ability to work effectively across functions and organizational levels Proficiency with Generative AI tools (e.g., ChatGPT, Claude, Copilot, or similar platforms) Demonstrated coding proficiency in Python or other AI-relevant languages (e.g., JavaScript, Java); ability to write, and debug code in support of AI solutions Advanced prompt engineering skills with proven ability to craft effective prompts, optimize outputs, and troubleshoot AI model responses Experience successfully creating and deploying AI agents or AI-powered solutions in academic or professional contexts Ability to explain complex technical and AI concepts to non-technical audiences Strong quantitative and analytical skills; comfortable working with data, interpreting metrics, and drawing evidence-based conclusions Problem-solving mindset with strong attention to detail and ability to manage ambiguity in a rapidly evolving domain Strong time management and organizational skills with demonstrated ability to handle multiple projects and priorities in a fast-paced, ever-changing work environment Ability and willingness to travel as needed to support training and engagement initiatives What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program include competitive compensation and flexible benefits, such as 401(k) program with company-matching contributions, health, dental, vision, life, disability insurance, and paid-time off. Leaders who support your development through coaching and managing opportunities. Ability to make a difference and lasting impact. Work in a dynamic, collaborative, progressive, and high-performing team. Opportunities to do challenging work. Opportunities to build close relationships with clients. The expected salary range for this particular position is $60,500-$104,500, depending on your experience, skills, and registration status, market conditions and business needs. You have the potential to earn more through RBC’s discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals. RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that: Drives RBC’s high-performance culture Enables collective achievement of our strategic goals Generates sustainable shareholder returns and above market shareholder value Job Skills Computer Operations, Customer Service, Enterprise Application Delivery, Group Problem Solving, Information Technology (IT) Infrastructure, Interpersonal Relationships, Standard Operating Procedure (SOP), System and Console Operations, System Applications, Systems Software Additional Job Details Address: 225 FRANKLIN STREET:BOSTON City: Boston Country: United States of America Work hours/week: 40 Employment Type: Full time Platform: WEALTH MANAGEMENT Job Type: Regular Pay Type: Salaried Posted Date: 2026-05-07 Application Deadline: 2026-06-01 Note:Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.