Lobby Attendant at Rose Associates in New York, NY

Summary: Rose Associates is a recognized market leader in multifamily and mixed-use real estate. They are seeking a service-oriented Lobby Attendant to provide unparalleled service to residents in their luxury residential building, ensuring a sophisticated and enjoyable living experience. Responsibilities: - Greet and assist residents and guests with a friendly and professional demeanor to include coordinating the receipt of incoming packages or deliveries, notifying residents promptly and coordinating pickups or deliveries to tenants - Provide information and assistance regarding community amenities, local services, and events. Remain updated on local events, dining, and entertainment options to provide accurate and valuable information - Serve as a central point of contact for residents, addressing inquiries, resolving issues and relay messages and important information to residents as needed - Monitor building entrances and enforce access control policies in collaboration with appropriate personnel to ensure a safe environment for residents - Comply with workplace safety regulations - Must be present on-site and be able to move throughout the building to address building related matters and meet with tenants, staff, vendors and visitors - Ability to ascend and descend stairs, as well as positioning oneself in small spaces for organizing, lifting, and moving large or heavy packages in excess of 50 pounds - Must be comfortable with exposure to varying environmental climates and circumstances - Position may be required to perform duties outside their normal responsibilities as needed Required Qualifications: - Proficiency navigating computers and software to include Microsoft Office, Yardi, and various property management software applications - Excellent customer service and interpersonal skills - Ability to always maintain a professional and courteous demeanor, including interpersonal communication - Strong organizational and multitasking abilities - Familiarity with basic security procedures - Work authorization (required) Preferred Qualifications: - Active NYS Security Guard License is a plus Required Skills: Microsoft Office, Yardi, Property Management Software, NYS Security Guard License