Scheduling and Billing Specialist - Radiology - Roper Hospital

SCHEDULING AND BILLING SPECIALIST - RADIOLOGY - ROPER HOSPITAL Location: Charleston, SC Thank you for considering a career at Roper St. Francis Healthcare! Scheduled Weekly Hours: 36 Work Shift: Days (United States of America) Work Shift: Monday - Friday, 7:30am - 4:00pm Work Location: Roper Hospital (Downtown Charleston) Required: At least 6-months experience with healthcare scheduling and/or office administration. Must be self-motivated and have excellent organizational skills. Primary Function/General Purpose of Position   The Scheduler is responsible to coordinate and schedule patient testing and procedures, including interacting with physician offices, other health care providers and staff in departments that provide services to ensure patients are scheduled as soon as possible. This role will enter patient data into the computer system and complete general office work for the department as needed. May serve as receptionist for patients.     Essential Job Functions   • Prepares, posts, and distributes daily schedules. Reviews and updates schedule daily. Communicates any changes affecting the next day’s schedule to appropriate personnel.   • Maintains and secures replacement staff for staffing levels that meet required guidelines and communicates staffing needs to off shift supervisor and Director.  Reports all issues to leadership.   • Reviews and corrects weekly attendance sheets to ensure accurate payroll. May approve/ disapprove PTO and vacation requests according to established nursing guidelines and labor contracts. Tracks and completes attendance actions for supervisor review. Maintains agency information including orientation checklists, reports of usage, and completion verification.  • Verifies patient information from physician’s offices, as well as equipment needs, special requests, and positioning. Communicates special equipment, instruments, and supply requests to appropriate staff. Verifies all patient names, procedures, surgeons, and times with Registration/Admitting.   • Ensures correct orders, diagnosis, and clinical history is collected and entered into computer system.   • Provides physician office staff and/or patient with hospital approved instructions regarding test preparation. Answers questions pertaining to testing, scheduling, and testing preparation. Refers patient to specialty area staff instructions, which are outside of the ordinary.   • Maintains patient records from the previous day, ensuring all records are accounted for. Maintains surgical logbook as needed. Compiles daily census statistics and distributes reports.   • Obtain necessary insurance pre-authorization and pre-certifications. Responsible for prior authorization and registration functions.  • Ensures accurate patient identification by consistently verifying two patient identifiers in accordance with hospital policy and patient safety standards.    This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.    Licensing/Certification  None     Education  High School Diploma or GED   (required)   Associate degree in business, Healthcare, or related field (preferred)    Work Experience  2 years of previous scheduling and payroll experience (preferred)    Training  Not Applicable    Language  Not Applicable    Patient Population   Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.      Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.   Geriatrics (65 years and older)     Working Conditions   Periods of high stress and fluctuating workloads may occur.  General office environment.  May be exposed to physical altercations and verbal abuse.   May be exposed to high noise levels and bright lights.   Long-distance or air travel as needed- not to exceed 20% travel.  May be exposed to limited hazardous substances or body fluids.*   May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.   May have periods of constant interruptions.   May be exposed to human blood and other potentially infectious materials.*     • Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.    Physical Requirements   Physical Demands  Frequency                                              0%                  1-33%                 34-66%                 67-100%  Lifting/ Carrying (0-50 lbs.)                                            X                                                                         Lifting/ Carrying (50-100 lbs.)                                       X                                                                        Push/ Pull (0-50 lbs.)                                                      X                                                                         Push/ Pull (50-100 lbs.)                                                  X                                                                        Stoop, Kneel                                                                    X                                                                         Climbing                                               X                                                                                                      Balance                                                                              X                                                                         Bending                                                                             X                                                                          Work Position  Frequency                                               0%                  1-33%                 34-66%                 67-100%  Sitting                                                                                                                                                X         Walking                                                                               x                                                                        Standing                                                                            x                                                                          Additional Physical Requirements/Hazards   Physical Requirements   Manual dexterity (eye/hand coordination)  Depth perception   Hear alarms/telephone/audio recordings  Finger Dexterity  Perform shift work   Reach above shoulder   Repetitive arm/hand movements   Use of Latex Gloves   Maneuver weight of patients     Hazards   Exposure to toxic/caustic/chemicals/detergents   Exposure to moving mechanical parts   Exposure to dust/fumes   Exposure to potential electrical shock   Exposure to x ray/electromagnetic energy     Skills  Hard/Tech/Clinical Skills:  Knowledge of medical terminology   Computer skills to include Microsoft Office, PHS, and HSM    Soft/Interpersonal Skills:  Attention to detail  Acceptance of authority  Critical thinking  Communication with all levels of professionals  Teamwork  Conflict resolution  Active listening  Relationship building    Roper St. Francis Healthcare is an equal opportunity employer.  As a Roper St. Francis Healthcare teammate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) • Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts • Paid time off, parental and FMLA leave, and short- and long-term disability • Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: Admin - Radiology - Roper St Francis Healthcare It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@RSFH.com.