FOH Staff at Rook Room in Des Moines, IA

Description

Are you a people person who can juggle drink orders, explain how to play Ticket to Ride, and still flash a genuine smile? Want to work somewhere that feels like game night every night? The Rook Room is looking for friendly, fast-paced, and flexible Front-of-House Staff to help us serve up great food, memorable moments, and board game joy.

What You’ll Do

• Greet guests like they’re your favorite player joining the table
• Take orders, serve food & drinks, and help guests navigate our menu and game library
• Make lattes, explain games, clear tables, and help with events
• Work as a host, bartender, barista, and expo depending on your shift—every day’s a little different
• Keep the space clean, welcoming, and full of good vibes
• Be part of a team that values communication, kindness, and creating awesome experiences

What You Bring

• 1+ year of customer service or hospitality experience is great—but not required
• You’re upbeat, reliable, and excited to learn (especially new games)
• Comfortable on your feet in a fast-paced environment
• Able to lift 50 lbs and work evenings/weekends as needed
• ServSafe, CPR, or barista/bartending experience? Even better!

Perks of the Job

• Work in a board game lounge with a one-of-a-kind atmosphere
• Tip-sharing + regular shifts = steady, fun work
• Closed every Tuesday and Wednesday = a consistent weekend for YOU
• Opportunity to grow with us as we expand events and offerings
• a place where being yourself is celebrated

Our Core Values Be Who You Are, Completely | Make It Memorable Increase Accessibility | Give Back | Live in the Moment Apply Today

If you love making people smile and can keep cool under pressure (even during a Monopoly meltdown), we’d love to meet you. Apply now and let’s play!