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Service Representative (Spare Engine Services) at Rolls-Royce · Derby
Skills
Job Description
Job Description
Service Representative - Spare Engine Operations
Derby/ Hybrid
Full time
Why join Rolls-Royce?
At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.
By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.
Position Summary
An Opportunity has arisen to join the Spare Engine Services Team. The Service Representative is responsible for managing all Civil lease engine assets for continued serviceability and availability required to provide a lease engine service that is capable of satisfying the regulatory airworthiness authorities, stakeholder contractual obligations and the Customer Facing Business Unit business and product requirements, including internal/external supply chain relationships, ensuring the business requirements of our customers and in developing/supporting product asset management integrity to enhance customer satisfaction.
What you will be doing:
Work with our Asset Management company, the Customer Operations team, our On-Wing Services team and the MRO network on availability of lease engines, obtaining the appropriate lease engine technical documentation ensuring standardisation and compliance to the agreed airworthiness standards to support our customers
Work with the Customer Operations Team to meet the customer requirements and drive redelivery of engines to the RR lease team before Contractual term date
Work with the Engineering team on technical issues and Technical Variances required
Work with the Value Stream to align and deliver the plan to support fleet health and minimise AOGs, including new acquisitions and disposal of engines
Work with Logistics to deliver engines to global destinations, store them appropriately and manage preservation of our assets
Work with our commercial team to maximise cash generation and reduce cost
Work with Quality on improving our processes and driving changes to other parts of the organisation
You might be required to travel occasionally as part of the role a few times a year.
Position Qualifications:
Competencies will generally take preference over qualifications, however as a minimum, the applicant should be educated to BTEC/HNC level standard and have worked in an area involved in aero engine and/or airframe technical records management or worked in aviation lease engine asset management for a minimum of three years. The successful candidate must have a good working knowledge of Trent family engines.
Dealing with both internal and external customers, this individual needs to be energised by tough challenges, have good technical experience.
A strong ability to support the decision making process, implement change, drive for results and solve problems is required
Preferred Requirements:
Excellent communication are essential, requiring the individual to be comfortable in communicating with management of the organisation and represent the Company appropriately with external parties.
Will demonstrate a desire for continuous improvement and self-development in all of the technical aspects related to engine asset management and business management.
Regional Benefits:
- Work in a safety-first environment where doing the right thing and keeping it simple are core principles.
- Join a culture that values making a real difference through your work.
- Develop your career as a mid-career professional blending technical expertise with strong personal qualities.
- Collaborate and build relationships in a team-focused environment while also working independently.
- Take initiative, lead, and make smart decisions with confidence and support.
- Grow through continuous learning, openness to improvement, and exposure to challenging opportunities.
Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.
Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.
Grade: SNBG Grade 7-10
Hiring Manager – Coraline Lemeunier
Job Category
Service Operations
Posting Date
29 Jun 2026; 00:06
Posting End Date
05 Jul 2026