Administrative Professional at Rollins, Inc. in Lawrenceville, GA

Summary: Rollins, Inc. is a company that values honesty, integrity, and excellence, and they are seeking an Administrative Professional to support their operations. This role serves as a critical link between customers and service professionals, managing communications and ensuring smooth operational processes. Responsibilities: - Manage inbound calls and emails, assisting customers with needs like payments, scheduling, and conflict resolution - Document customer accounts and ensure all paperwork is completed accurately and promptly - Coordinate and prepare monthly service routes for our professionals, ensuring schedules are correct and ready to go - Handle additional tasks and projects as needed to support the team - Collaborate with internal teams, including administrative associates, sales, service professionals, and management to ensure top-tier customer service - Foster consistent communication with customers, ensuring their needs are always met Required Qualifications: - High School Diploma or equivalent required - Must be at least 18 years of age - Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint Required Skills: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Customer Care Benefits: Comprehensive benefits package including medical, dental, vision, maternity, and life insurance, 401(k) plan with company match, Employee stock purchase plan, Paid vacation, holidays, and sick leave, Employee discounts, Industry-leading, quality training program