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Darwinbox - Consultant at Rolling Arrays - Consulting in Thailand

Mid LevelRemoteContractThailand

Skills

hris implementationhris supportrequirements gatheringsystem configurationtestinguatdata migrationcommunicationproblem solvingself-managementattention to detailclient orientationconsulting skills

Job Description

Role Summary:

Independently delivers HRIS module configurations, manages client interactions, and contributes to project delivery with growing functional expertise.

Key Responsibilities:

Requirements Gathering & Design: Liaise with client SMEs to gather business requirements and document functional specs. Advise clients on system design options and HRIS best practices.
Configuration & Data Migration: Configure and test modules to meet client requirements. Perform or support data migration activities as required.
Client Engagement: Conduct end-to-end demos and UAT walkthroughs for client review. Collect and process feedback to drive system changes.
Training & Documentation: Deliver end-user training on different modules. Prepare BRDs, training materials, and all project documentation.
Post-Go-Live Support: Resolve post-implementation issues within agreed SLAs. Implement minor enhancements based on client feedback.

Functional Competency:

Requirement Gathering: Documents clear business needs during workshops with moderate guidance.
Functional Expertise: Configuring and troubleshooting with growing confidence.

Behavioural Competency:

Consulting Skills: Leads workshops and extracts insights from discussions.
Communication: Conveys ideas clearly and keeps stakeholders informed.
Task Ownership: Manages own responsibilities with minimal reminders.
Attention to Detail: Reviewing work carefully, reducing avoidable mistakes.
Client Orientation: Balances client requests with solution feasibility.
Problem Solving: Analyzes root causes and proposes solutions for common issues.
Bachelor's degree from a recognized institution.
2–4 years of HRIS Implementation / Support / End User experience.
Hands-on experience in requirements gathering, configuration, testing, and UAT.
Strong communication, problem-solving, and self-management skills.
Certifications in relevant HRIS applications (e.g., SAP SuccessFactors, Workday, Darwinbox, Oracle HCM) preferred.