Teller I (Bilingual Required) at Rogue Credit… · North…

Summary: Rogue Credit Union is a member-owned, not-for-profit financial cooperative located in southern Oregon. They are seeking a Teller I who will process financial transactions and provide exceptional member service while ensuring a positive experience for members. Responsibilities: - Receives and accurately processes member financial transactions, including but not limited to deposits, withdrawals, loan payments, money orders, transfers, disputes, statement/check copies, safe deposit boxes etc., as directed. Demonstrates a basic understanding of financial transactions and processes. Possesses knowledge of Rogue's products and services - Responds to member's requests, problems, and complaints, and/or directs members to the proper person for specific information and assistance. Demonstrates ownership and follow through with all member requests - Collaborates with, and assists, other departments/branches to maintain unsurpassed service across all areas of the credit union - Promotes a culture of deepening participation by effectively cross selling credit union products and services to meet the member's needs - Accurately maintains and balances cash drawer and daily transactions, ATM's, vault, cash/coin vaults, dispense machines, etc. Completes branch specific opening and closing duties - Proactively performs other duties as needed or assigned Required Qualifications: - Bilingual required - One month to twelve months of similar or related experience - A high school education or GED - Good communication and listening skills - Ability to multi-task - Operate 10 key calculators - Good computer and keyboarding skills - Cash handling skills - Demonstrate attention to detail and accuracy in work - Some lifting required (up to 30 pounds) - Continuous standing and walking - Finger dexterity - Occasional talking and hearing in person and on the telephone - Continuous clarity of vision at 20 inches or less and continuous clarity of vision at 20 feet or more - Normal workday with occasional overtime - Will require working Saturdays and a rotating, flexible schedule - Exposed to potentially hazardous conditions, i.e., robbery - Travel to other Rogue Credit Union regions may be required Required Skills: Bilingual language proficiency, Financial transaction processing, Cash handling, 10-key calculator operation, Computer and keyboarding skills