BDC Representative at Rod Baker Ford in Plainfield, IL

We are currently seeking an energetic and professional Customer Care / BDC representative who will be responsible for handling our phone and internet leads with top notch customer service. You will join a growing Business Development team in a highly collaborative and upbeat environment.

Job Description:

• Handle all internet and phone inquiries in a timely manner
• scheduling sales appointments
• Utilize CRM and lead management tools to manage sales inquiry flow and update our sales customer records
• Follow up with existing and potential sales customers with a goal of maximizing every sales opportunity
• Achieve targeted sales goals
• Collaborate with New and Used Sales to ensure an exceptional experience for our customers
• Participation in fun onsite and offsite events

Qualifications:

• Confident and professional phone manner
• Dedicated, driven individuals with a strong work ethic
• Must be highly motivated to succeed
• Excellent organization and follow up skills
• Call center, sales, and/or collections experience is preferred
• Previous dealership and Automotive CRM experience is a plus.

***All applicants must pass pre-employment testing which includes a background check, clean driving record, and drug testing in order to qualify for employment.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance