Partnership Operations Specialist (Rocket… at Rocket… · Chicago

About Rocket Travel by Agoda: Rocket Travel by Agoda is the strategic partnerships arm of Agoda, part of Booking Holdings (NASDAQ: BKNG). Rocket Travel by Agoda partners with global brands to bring their customers rewarding and engaging travel experiences that deliver value, maximize rewards, and build customer loyalty for partners’ brands. Rocket Travel by Agoda is dedicated to creating a diverse, equitable, and inclusive workplace where everyone has the opportunity to reach new heights in their career. We encourage all applicants looking to expand their knowledge working alongside talented, dedicated colleagues to apply to our team. About the Role: Rocket Travel by Agoda is seeking a detail-oriented and organized Project Manager to join our newly formed Partner Success team. This role focuses on overseeing partner launches, managing project implementation, and supporting initiatives to optimize our partnerships. This role is ideal for someone who thrives in a support capacity, enjoys managing the tactical aspects of projects, and is committed to ensuring operational excellence. Empowering the world's leading companies to reward every traveler’s journey, Rocket Travel by Agoda is a trailblazer of travel technology—delivering unmatched loyalty solutions with speed, innovation, and a culture that champions inclusivity, collaboration, and excellence at every step. Here is how we work: Work with teammates across the globe who have a passion for finding solutions backed by data and strategy. Take moonshots by going above and beyond to hit and exceed our goals as a team. Rise together by working collectively to elevate ourselves, supporting one another and catching each other when we fall. Own decisions and take action that can be implemented in a matter of days (or hours). Receive a competitive compensation package, including bonus, 401(k) with match, flexible vacation time, maternity and paternity benefits, health, and dental insurance. Chicago hybrid . We have an amazing office in the Chicago West Loop. We have a hybrid team and a flexible work environment. Share your passion for travel with equally adventurous and spontaneous teammates. Work within Booking Holdings (NASDAQ: BKNG) group of companies to create travel solutions that build customer loyalty through customized value propositions for partners around the world As a Project Manager at Rocket Travel by Agoda, you will: Assist in the planning and scheduling of project tasks, ensuring all deliverables are tracked and deadlines are met. Maintain and update project documentation, including timelines, task lists, and status reports. Coordinate and facilitate meetings, including preparing agendas, taking detailed notes, and following up on action items. Monitor project progress and flag potential risks or delays to the appropriate stakeholders. Serve as the primary point of contact for project-related inquiries, ensuring clear and timely communication between team members and departments. Support resource allocation by tracking team availability and ensuring proper alignment with project needs. Assist in the preparation of project materials, presentations, and reports as needed. Ensure adherence to established processes and standards, providing administrative support to maintain consistency and quality. Collaborate with cross-functional teams to resolve issues and remove roadblocks to keep projects on track. Assist and lead partner implementation and launch projects on an as assigned basis. We are looking for someone who embodies the following: 6+ years of project management experience, preferably in financial services, technology or travel. Bachelor’s degree in a related field. Strong organizational skills with the ability to manage multiple tasks and competing priorities, with the ability to steer projects from inception through successful closure. Excellent communication and presentation skills to effectively engage stakeholders and clients. Proven ability to identify risks, resolve conflicts, and deliver projects on time. PMP, PMI, or PRINCE II certification is a plus. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus. The annual salary range for the Chicago-metro area is $80,000 - $97,000. Note on general employment requirements Candidates should be authorized to accept employment in the US from any employer, should be willing to start within three weeks of accepting an offer, and should be able to work the same daily working hours as our Chicago office. Equal Opportunity Employer At Rocket Travel by Agoda, we pride ourselves on being companies represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Rocket Travel by Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunities regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details, please read Rocket Travel by Agoda’s privacy policy. Find our applicant policy here: https://www.rockettravel.com/privacy-policy A Final Word: To all recruitment agencies: Rocket Travel by Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, employees or any other organization location. Rocket Travel by Agoda is not responsible for any fees related to unsolicited resumes. Diversity at Rocket Travel by Agoda Rocket Travel by Agoda is dedicated to creating a diverse, equitable, and inclusive workplace where everyone has the opportunity to reach new heights in their career. We encourage all applicants looking to expand their knowledge working alongside talented, dedicated colleagues to apply to our team. Note on general employment requirements Candidates should be authorized to accept employment in the US from any employer, should be willing to start within three weeks of accepting an offer, and must be able to work a hybrid work schedule with 2-3 days per week in our Chicago office. Equal Opportunity Employer At Rocket Travel by Agoda, we pride ourselves on being companies represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Rocket Travel by Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunities regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details, please read Rocket Travel by Agoda’s privacy policy. Find our applicant policy here: https://www.rockettravel.com/privacy-policy E-Verify Program Participant We are an E-Verify employer – meaning that your Form I-9 information will be provided to the federal government to confirm that you are authorized to work in the U.S. For more information, please view: E-Verify Participation Poster (English/Spanish) and IER Right to Work Poster (English/Spanish)