Membership Sales Associate at Rocket Carwash in Omaha, NE

Summary: Rocket Carwash is a rapidly growing carwash company focused on delivering positive, customer-centric experiences. The Membership Sales Associate promotes membership plans, builds customer relationships, meets sales targets, and supports smooth, safe, and well-maintained location operations.

Responsibilities:
- Uphold the Rocket Guest Service Expectation Model by consistently presenting a positive and friendly image, warmly greeting customers with a smile, addressing them by name, executing operational fundamentals with excellence, and extending a genuine invitation to return, all to create a personalized and memorable experience
- Build memorable connections with both current and potential members by educating them about the benefits of each wash plan and checking in on their experience throughout their visit
- Engage with customers in the lot by offering assistance, answering questions, and ensuring they have a smooth, enjoyable visit
- Strive to meet daily, weekly, and monthly sales targets while promoting memberships and delivering exceptional customer service
- Influence and create sales best practices to positively impact membership numbers
- Maintain cash handling and register procedures for sales transactions
- Maintain a clean and organized location. Complete all necessary side-work, housekeeping tasks, and any additional duties assigned by a manager or supervisor to maintain operational excellence
- Work as a member of a team in an environment where collaboration and a positive attitude are keys to driving success
- Maintain awareness and compliance with all safety regulations and policies
- May be asked to perform basic to intermediate-level technology tasks
- Perform other duties as assigned by leadership
- Treats others with respect and dignity at all times

Required Qualifications:
- Operates with a high level of professionalism and integrity
- Conveys positivity and leads by example
- Has excellent communication and interpersonal skills
- Has the ability to work in a dynamic, fast-paced environment
- Has an eagerness to learn and adapt to new tasks and responsibilities
- Is team oriented and dependable
- Embraces opportunities for learning and growth within the company
- Must be at least 16 years old; students are welcome and encouraged to apply!
- Individually lift objects off the ground weighing up to 50 pounds
- Safely work with a team to lift and maneuver items weighing up to 100+ pounds
- Stand, walk, or sit for long periods of time (up to 8 hours)
- Mobility to work in areas that require kneeling, crouching, or crawling
- Ability to work outside in varying weather conditions
- Be available to work various shifts and holidays, based on the needs of the business

Preferred Qualifications:
- Sales experience is preferred

Required Skills: Sales

Benefits: Competitive sales-based earnings, Performance-driven bonus structure, Opportunities for learning and growth within the company