Associate Creator Insights Manager at Roblox in San Mateo, CA

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device.We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Technical Creator Insights Associate, you will be crucial in helping Roblox make faster, data-informed decisions by supporting systems that surface creator insights, including strategic research and user feedback. This highly cross-functional, technical-leaning role is positioned between Creator Insights, Developer Relations, and product/engineering teams. Your primary function will be to transform raw qualitative and quantitative feedback into clear narratives and actionable problem statements, maintaining and improving the workflows, tooling, and reporting that drive forward high-priority creator platform requests. You Will Provide program support for core workstreams like the Community Feedback Program and Creator Needs prioritization. Help manage DevForum creator bugs and feature request workflows, ensuring issues are organized and linked to owners. Design, maintain, and improve the systems for capturing, deduplicating, and tracking creator needs across all sources. Synthesize qualitative feedback, survey data, and platform metrics into coherent, cross-source narratives. Turn fragmented input into concise, well-structured briefs and summaries for leadership and partner teams. Facilitate recurring reviews with product and engineering stakeholders focused on status, milestones, and tradeoffs. Ensure priority issues have clear owners, a path forward, and visibility into changes like delays or scope shifts. Identify gaps in feedback collection/routing, then propose and help implement process or tooling improvements. You Have 3+ years of experience in program management, product operations, or similar roles driving cross-functional workstreams. Proven ability to coordinate multiple stakeholders, manage timelines, and keep complex efforts organized. A technical aptitude, with comfort working alongside engineering teams and quickly learning creator tools and workflows. The ability to rapidly understand or learn Roblox Studio and other game/creation tools. Familiarity with basic data tools like spreadsheets and dashboards, with SQL or Airtable knowledge being a plus. Demonstrated strength in synthesizing messy, ambiguous input into structured problem statements and frameworks. Strong written communication skills for creating clear, concise documents for both individual contributors and executives. Genuine interest in the Roblox creator ecosystem and a strong motivation to reduce friction in creator workflows. A track record of building trust and influencing cross-functional partners without formal authority. Nice to have Experience working in Developer Relations, creator/community programs, game development, or platform/SaaS environments. Hands-on experience as a Roblox creator or with other game engines/tools. Prior work with insights, research, or analytics teams, especially in designing taxonomies, scoring rubrics, or feedback mechanisms. Familiarity with Jira, Airtable, or other workflow/issue-tracking tools used for bugs, feature requests, or roadmap management. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $89,470—$112,720 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.