[SO] Technical Lead – IT Services &… at Robert Bosch · Vietnam

companyDescription The Bosch Group is a leading global supplier of technology and services. Its operations are divided into four business sectors: Mobility, Industrial Technology, Consumer Goods, and Energy and Building Technology. With technology that is “Invented for life,” Bosch wants to help improve quality of life and conserve natural resources. The Bosch Group comprises Robert Bosch GmbHand its roughly 490 subsidiary and regional companies in over 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. Bosch’s innovative strength is key to the company’s further development. Bosch Global Software Technologies Company Limited (BGSV)is 100% owned subsidiary of Robert Bosch GmbH, offering end-to-end Engineering, IT, and Business Solutions. Starting its operation from 2010 at Etown 2 in HCMC, BGSV is the first software development center of Bosch in Southeast Asia. BGSV nowadays have over 4,000 associates, with a global footprint and presence in the US, Europe, and the Asia Pacific region. With our unique ability to offer end-to-end solutions that connect sensors, software, and services, we enable businesses to move from the traditional to digital or improve businesses by introducing a digital element in their products and processes. BGSV currently operates from three officeslocated at the following addresses: 1. Etown Building – 364 Cong Hoa Street, Ward 13, Tan Binh District, Ho Chi Minh City, Vietnam 2. OfficeHaus Building – 32 Tan Thang Street, Son Ky Ward, Tan Phu District, Ho Chi Minh City, Vietnam 3. Capital Place Building – 29 Lieu Giai Street, Ngoc Khanh Ward, Ba Dinh District, Hanoi, Vietnam jobDescription Take overall responsibility for technical support and IT service delivery, ensuring scalable, and secure operations. Define and maintain high-performance benchmarks for IT products and services, ensuring consistent delivery against Service Level Agreements. Act as a senior escalation point for complex technical challenges, providing architectural guidance and ensuring rapid resolution of critical issues. Proactively identify and drive business development opportunities within IT projects to expand the team’s impact and revenue. Translate department and company-wide objectives into actionable technical goals, driving the team toward shared success. Provide technical expertise during the business planning phase and assist in acquisition activities to ensure technical feasibility and cost-effectiveness. Strategically plan and allocate human resources, specialized tools, and hardware to ensure project deployments meet strict Cost, Quality, and Schedule targets. Serve as the primary technical point of contact for stakeholders, ensuring high levels of customer satisfaction through transparent communication and reliable delivery. Create an environment of continuous learning. Identify skill gaps and approve targeted training and certification paths for group members. Drive a high-performance culture through regular performance evaluations, technical mentorship, and proactive coaching. Foster a collaborative and positive team environment that encourages innovation, engagement, and collective problem-solving. qualifications Bachelor or Master degree in IT/ Computer Science or relevant background Have at least 10+ year of experience in IT Have at least 7+ year of experience in management position (Project management and Team management) Proven ability to lead highly motivated technical teams while maintaining a focus on business outcomes. Capable of translating complex technical concepts into business value for customers and senior management. Excellent at English communication skills A strong, independent leader capable of operating with high levels of autonomy and making critical decisions under pressure. additionalInformation WHYBOSCH? Because we don't just follow trends, we create them. Because together we turn ideas into reality, working every day to make the world of tomorrow a better place. Do you have high standards when it comes to your job? So do we. At Bosch, you will discover more than just work. Benefits and Career Opportunities Working in one of the Best Places to Work in Vietnam and Top 30 of the Most Innovative Companies all over the world Join a dynamic and fast-growing global company (English-speaking environment) Engage in our diverse training programs which surely help strengthen both your personal and professionalism 13th-month salary bonus + attractive performance bonus (you'll love it!) + annual performance appraisal 100% monthly salary and mandatory social insurances in 2-month probation Meal,Commuting and Parking allowance Premium health insurance for you and 02 family members 15++ days of annual leave + 1 day of birthday leave Flexible working time Free in-house entertainment facilities and sport activities: football, badminton, yoga, Aerobics…. Vibrant culture: Enjoy team-building events, company trips, year-end parties, tech talks, charity & CSR initiatives Onsite opportunities: short-term and long-term assignments