Driver Recruiter

Location: Downers Grove IL

The Driver Recruiter plays a mission critical role in sustaining Roadrunner’s growth engine. Our business depends on a consistent pipeline of high quality drivers who are aligned with our operational standards, safety expectations, and service commitments. This role ensures that every prospective driver experiences a high touch, high clarity recruiting process that accelerates hiring velocity while improving long term retention.

Success in this role means maintaining a disciplined recruiting cadence, moving applicants through the pipeline with precision, and setting expectations that lead to strong early tenure performance. You will directly influence fleet capacity, service reliability, and the overall strength of our driver network.

What you’ll do

1. Own the full driver hiring lifecycle

• Manage applicants from initial lead through orientation with speed, accuracy, and professionalism.

• Maintain strict adherence to established recruiting workflows and compliance standards.

• Ensure every step of the hiring process is completed on time and documented in real time.

• Prioritize candidates based on business needs and hiring timelines.

2. Drive high volume communication and engagement

• Manage a steady flow of inbound calls, leads, and applicant inquiries.

• Execute proactive outbound calling to activate new leads and re engage inactive prospects.

• Maintain a consistent follow up rhythm that keeps applicants moving forward.

• Serve as the primary point of contact for all assigned applicants, providing clear and timely updates.

3. Maintain operational excellence in systems and documentation

• Update all applicant information, notes, and statuses in the ATS/CRM with precision.

• Ensure data integrity and real time visibility for cross functional partners.

• Monitor pipeline health and adjust priorities to meet weekly and monthly hiring targets.

• Support reporting accuracy through disciplined documentation.

4. Coordinate seamless onboarding and cross functional handoffs

• Communicate required onboarding documents and ensure timely submission.

• Partner closely with safety, background, and orientation teams to eliminate friction points.

• Identify issues early and escalate appropriately to prevent delays.

• Maintain contact with drivers through onboarding and early tenure to support retention.

5. Strengthen driver retention through expectation setting

• Provide transparent, accurate information about routes, earnings, and operational expectations.

• Build trust with applicants through consistent communication and follow through.

• Address concerns early to reduce early tenure turnover.

• Reinforce Roadrunner’s culture of safety, professionalism, and performance.

What you bring

• 1–2 years of experience in recruiting, sales, or high volume customer service (preferred).

• Proven ability to build rapport quickly over the phone and manage high volume communication.

• Strong organizational discipline with exceptional attention to detail and follow through.

• Ability to work within defined processes and maintain accurate, real time system updates.

• Comfort operating in a fast paced, metrics driven environment.

• Strong problem solving skills and ability to manage multiple priorities simultaneously.

• Proficiency with ATS/CRM systems, email, and general data entry.

• Transportation or driver recruiting experience preferred but not required.

How you operate

• You think in systems, not tasks.

• You communicate with clarity, confidence, and purpose.

• You own outcomes, not activity.

• You move quickly without sacrificing accuracy.

• You challenge assumptions constructively and seek better ways to execute.

• You stay calm under pressure and maintain a professional tone at all times.

• You follow process with discipline while identifying opportunities to improve it.

• You build trust through consistency, transparency, and accountability.

About Roadrunner

We’re not just moving freight; we’re reimagining long-haul shipping. Our Smart Network™ offers more direct long-haul metro-to-metro routes than any other nationwide LTL carrier in the United States, with service extending into Canada and Mexico and terminals across 40+ metro markets. Powered by AI and machine learning, our operations platform ensures real-time tracking, custodial control, and full shipment visibility. With driver teams executing over-the-road (OTR) moves — and no freight moving on rail — customers experience industry-leading transit times, minimal rehandling, and dramatically reduced risk of loss or damage.

Our 900+ owner-operators benefit from scheduled freight, fewer touches by design, consistent long-haul density, and a differentiated metro-to-metro model that creates predictable earning opportunities.

This precision and performance have earned Roadrunner national recognition by over 3,000 shippers, and was ranked this year #1 in Operations, #1 in Technology, and #1 in Value in the Quest for Quality Awards, as well as honors as a Top 100 Trucking Company by Inbound Logistics and a Top Tier Service Carrier by Mastio.

We’re growing fast. Roadrunner is building something special with great people, a winning culture and a differentiated service offering in the marketplace. Join us today to grow your career!

We Run Safe. We Run Smart. We Run Together.

Compensation & Setup

• $40,000–$45,000 base salary

• Onsite – Downers Grove, IL

• Full benefits package including medical, dental, vision, 401(k), and PTO

Physical Demands and Work Environment

The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Physical Demands

• Moderate physical activity performing non-strenuous daily activities of an administrative nature.

• While performing the duties of the job, the employee is regularly required to sit, reach/handle items, work with the fingers, and talk and hear others in conversations via the phone or in person.

• The employee is occasionally required to walk and stand for long periods of time.

Work Environment

• The noise level is moderate based on general conversation tones, ringing phones and laser printer operation.

• Work in well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation, occasional outside events in non environmentally controlled conditions.

* The above statements reflect the general details necessary to describe the principal functions of the position and are not intended to be all inclusive. The position and any of the requirements listed above are subject to change at any time according to the changing needs of the company.

* Roadrunner is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.

* We will not accept unsolicited candidates from external recruiters or recruiting agencies. Thank you!

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