Roadpost→
Intern, AI Enablement at Roadpost in Etobicoke, Ontario, CA
Skills
Job Description
Who We Are
At Roadpost, we enable reliable communications beyond cellular coverage, connecting people wherever they go. Through our flagship product ZOLEO, a global messaging solution powered by the Iridium satellite network, we provide peace of mind for outdoor adventurers, remote workers, and enterprise users operating in off-grid environments. Our impact is real—just ask the people whose lives have been saved thanks to ZOLEO rescue alerts (read their stories).
Roadpost is writing the next chapter in our evolution. What began as a satellite communications provider is now transforming into an AI-first, product-driven company. Just as browsers, e-commerce, and mobile reshaped how people interact with technology, AI is redefining how businesses grow, how customers connect, and how products are experienced. Roadpost is determined to lead this next wave of innovation in global connectivity.
Why This Role Matters
As Intern, AI Enablement, you will help operationalize AI across the business – identifying where it creates real value and translating that into structured workflows, tools, and practices teams can adopt.
You will work directly with cross-functional teams to prototype and deploy AI-powered solutions that improve execution, productivity, and decision-making.
Your work will not be theoretical; It will directly influence how Roadpost operates and scales its AI capabilities.
What You’ll Do
Identify & Prioritize High-Impact AI Opportunities. Audit workflows across Marketing, Customer Operations, Product, and Sales to surface and prioritize use cases based on business impact, feasibility, and alignment with company goals – ensuring efforts focus on areas that drive meaningful results.
Design, Build & Iterate AI-Enabled Workflows. Develop, test, and refine prompts, tools, and lightweight automations using LLM platforms (I.e., ChatGPT, Claude, Gemini). Deliver practical solutions that measurably improve speed, clarity, and execution quality, and iterate based on real-world usage.
Enable Scalable Adoption Across Teams. Document repeatable workflows, prompt libraries, and best practices, and translate them into playbooks, training materials, and workshops. Success is reflected in teams consistently using these tools in their day-to-day work – not just in one-off experiments.
Support AI Integration Across Product & Operations. Contribute to embedding AI into both internal processes and customer-facing capabilities (i.e., intelligent alerting, monitoring, automation), ensuring solutions align with broader platform and customer experience goals.
Translate Research into Actionable Insight. Stay current on AI tools, trends and applications (including satellite communications and safety technology), and synthesize findings into clear, practical recommendations that inform decisions and prioritization.
Ensure Quality, Measure Impact & Drive Improvement. Evaluate outputs for accuracy, usefulness, and alignment with business standards, while tracking where AI is improving productivity, decision-making, and execution. Use data and feedback loops to continuously refine solutions.
Communicate Clearly & Drive Alignment. Present prototypes, findings, and recommendations to stakeholders, including senior leadership, ensuring visibility into progress, impact, and next steps.
Promote Responsible AI Practices. Reinforce standards for privacy, accuracy, and appropriate use, ensuring AI adoption is trusted, consistent, and aligned with company expectations.
What You Bring
Relevant Background. Currently enrolled in or recently completed a degree in Business, Computer Science, Engineering, Data Analytics, Communications, or related fields.
Applied AI & Builder Mindset. Hands-on experience with AI tools (I.e., ChatGPT, Claude, Copilot), and experience building or experimenting with LLM-powered solutions beyond basic usage.
Structured Problem Solving. Ability to take ambiguous problems and translate them into clear approaches, tradeoffs, and actionable workflows that can be tested and scaled.
Execution-Oriented Approach. Bias toward action – you prototype, test, and iterate quickly, focusing on delivering outcomes rather than analysis alone.
Clear & Effective Communication. Able to explain technical concepts in a precise, practical way to non-technical stakeholders and contribute to shared understanding across teams.
Organizational Strength & Attention to Detail. Capable of managing multiple workstreams while maintaining high standards for quality and consistency.
Collaborative & Curious. Comfortable working cross-functionally, asking questions, and challenging assumptions to improve outcomes.
Nice to Have
Experience with prompt engineering, workflow design, or no-code automation tools.
Programing experience (Python or Javascript).
Familiarity with RAG, embeddings, or applied AI architectures.
Experience creating documentation, SOPs, or training materials.
Exposure to data analysis, experimentation, or operational improvement.
Interest in IoT, satellite communications, or connected device ecosystems.
Experience in a startup or fast-paced environment.
What We Offer
Hourly Range. $25.00 – $26.44 CAD/hour
Defined Term Contract. Contract effective from May to the end of August 2026.
Flexible Work. A hybrid model; balancing collaboration and lifestyle flexibility
High-Impact Contributions. Ownership of projects that drive real business outcomes, with direct exposure to senior leadership and strategic decision-making.
Inclusive by Nature. A values-driven workplace where diverse perspectives are celebrated.
Apply Now
Our recruitment process may use artificial intelligence tools, alongside human review, to assist with the screening or assessment of candidates.
We are currently hiring for this role and welcome candidates from all backgrounds and experiences. We are committed to fostering an inclusive, accessible workplace. If you meet around 70% of the qualifications, we still encourage you to apply — we’d love to hear from you.
We’re happy to provide reasonable accommodations throughout the recruitment process; if you require support, please let us know when you apply, and we’ll work with you to meet your needs.