Operations Senior Officer at RMIT in Melbourne, Victoria, Australia

Operations Senior Officer Location: Melbourne Overview: ​​Full-time​,​Fixed Term position until​June 2027 Salary Level HEW6+ 17% Superannuation Based at theBundooracampus,​but may be required to work and/or be based at other campuses of the University​ About the role The Operations Senior Officer (WIL) will provide apivitolrole within the STEM College Work Integrated Learning (WIL) Team.  Under the direction of the WIL Manager, the Operations Senior Officer (WIL) willcoordinate and drive operational and administrative activities.  Key tasks will include managing student scholarships, processing invoices, conducting annual documentation reviews,assistingwith WILreportingandmaintainingkey digital platforms such asSharepointandSmartsheets. The  position  requiresa detail-oriented,proactiveandhighlyorganisedindividual whocan effectivelycoordinate projects,ensure the smooth operation of digitalplatformsand support the financial aspects of scholarship management and invoicing.  The ideal candidate will have a strong ability tocollaboratewith various stakeholders to enhance the efficiency and effectiveness of the WIL team's business operations. To be successful in this position, youwillhave: Demonstrated experience in financial administration, including the processing of scholarshippayments and tracking of invoices. This includesidentifyingeligibility, liaising with key stakeholders, ensuringtimelyprocessing, and resolving any discrepancies. Proven ability tomaintainaccuraterecords and ensure compliance with relevant policies andprocedures. This involves high level attention to detail and a commitment to quality assurance in all administrative tasks. Proficiencyin computer software packages, includingSmartsheets, Power BI, and Office 365. This includes the ability to effectively understand andutilisethese tools to manage projects andanalysedata. Demonstrated experience in managing digital platforms, such as SharePoint, and conducting regular reviews of student-facing documentation. This includesmaintainingand updating digital content to ensure it is current and aligned with relevant policies. Strong project management skills, including the ability to develop, coordinate, and monitor project timelines, deliverables, and milestones. This also involves preparing comprehensive reports and ensuring projects are completed on time and within scope. Experience incollaborating with internal stakeholders to ensure theaccuratecollection of WorkIntegrated Learning (WIL) data and information. This includes ensuring that all data is current andalignswith relevant policies, procedures, and legislation. Ability to adapt to changing priorities and work effectively in a dynamic, high-volume environment. This includes managing multiple projects simultaneously and meeting tight deadlines under broad direction from the WIL Manager. Proven ability to work independently and as part of a team. Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check. About the​Group​ The STEM College Office Professional staff provide exceptional and efficient support to the College. The Learning, Teaching and Quality teams support: • Quality Enhancement • Learning and Teaching support The Professional shared services Group delivers service to all four School across five distinct functions: • Student Lifecycle • Planning & Operations • Technical Services • Program Lifecycle & Governance • Business Development & Partnerships Relevant digital solutions – such as Workday – are used by the five teams to streamline processes anddrive operational efficiencies. The Group’s end-to-end professional support ensures a consistent approachto  theoperational  andstrategic  functioningof  theCollege  andadherence  toUniversity  policiesand procedures. To Apply PleasesubmityourCVandcoveringletteraddressing​your suitability​for this position by clicking on the ‘Apply’ link at the top of this page. Please submit your documents as First_Last Name CV - JR46884 (Eg - John Smith CV - JR46884 ) Candidates who have applied previously will not be considered and need not reapply. For further information about this position, please see the Position Description hyperlinked below or contactMykayla (Talent Acquisition) via emailmykayla.mccartin@rmit.edu.au Please do notsubmityour application via email. Position Description -Operations Senior Officer Please note, if you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to RMIT's Jobs website to access the Position Description at the bottom of the page. #Li-Hybrid Applications Close: 15 May 2026 11.59 pm RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community. In line with RMIT University’s commitment to a safe, respectful and inclusive environment, from 1 January 2026, the University will also consider gender-based violence (GBV) risk factors as part of our recruitment processes.  All applicants will be required to complete a gender‑based violence declaration in accordance with the National Higher Education Code to Prevent and Respond to Gender-based Violence.  Preferred candidates will also be required to undertake relevant pre‑employment background checks, including Working With Children Checks. Information provided will be treated confidentially and considered only for its relevance to the role and RMIT’s safety obligations. At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms). To discuss adjustment requirements, please contact Dani, via talentsupport@rmit.edu.au or visit our Careers page for more contact information - https://www.rmit.edu.au/careers. We are a Circle Back Initiative Employer – we commit to respond to every applicant.