Supervisor Quality Control Field at RJE Telecom in Tempe, AZ

Job Description

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Job Title: Supervisor Quality Control Field

Job Location (Short): Tempe, AZ

Workplace Type: Field

Employment Type: Salaried

Discover a more connected career

As a Quality Control Supervisor, you will be responsible for a variety of tasks and projects as assigned. Typical tasks will range in size and complexity. This position will assist the Training Manager with various local and large scale projects as needed, and may potentially take the lead on projects as assigned.

Connecting you to great benefits

• Weekly Paychecks
• Paid Time Off, Parental Leave, and Holidays
• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• 401(k) w/ Company Match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts on gym memberships, pet insurance, and much more!

What you’ll do

• Responsible for the training and quality of all employees within your assigned systems.
• Perform quality control inspections and document, correct, and coach any issues found
• Deliver engaging, high-quality training to both in-person and virtual audiences
• Mentor, coach, and support trainees to ensure consistent delivery, effective facilitation, and ongoing professional development.
• Design, develop, and deliver training materials using tools such as PowerPoint, Word, and other instructional technologies aligned to learning objectives.
• Evaluate trainee performance by auditing work, conducting Technical Proficiency Observations and Quality Observations, identifying skill gaps, and implementing targeted training solutions.
• Provide constructive feedback and apply training interventions to prepare employees for successful field performance.
• Coordinate training schedules and offerings with training leadership and local management.
• Serve as a technical training resource, providing field support during high-demand periods.
• Contribute to damage investigations by identifying training-related root causes and recommending prevention strategies.

● Stay current on emerging training methodologies, technologies, and best practices.

• Travel up to 25% to support regional and company-wide Quality initiatives.
• Perform other duties not listed here, as they arise, and as they are assigned to you

What you’ll need

• Minimum of 3 years fiber optic or cable installation experience.
• Perform mandatory job site inspections to ensure employee compliance with all company safety policies and procedures.
• High School Diploma or G.E.D.
• Work a very flexible schedule.
• Work in a fast paced time sensitive environment
• Handle multiple tasks and last-minute changes
• Must have exceptional customer service experiences
• Be a team player.
• Former supervisory experience a plus.
• Valid driver's license with minimum of 2 years driving experience and a good driving record.

Physical abilities & exposures

• Routinely: work at heights, in confined spaces and alone in remote locations, operate vehicle and heavy machinery; squeeze, fine hand motion, bend, stoop, stand, walk, climb stairs, and lift greater than up to 55 pounds without assistance.
• Occasionally: use ladder, keyboard and mouse

Why grow your career with us Your career here is more than just a job — it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.

Building stronger solutions together Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Req Id: 14462