Forward Deployed Enablement Engineer at Rivet… · San Jose

Role: Forward Deployed Enablement Engineer

Compensation*: $130,000 - $180,000/year + benefits

Role Description 

The Forward Deployed Enablement Engineer (FDEE) at Rivet leads the deployment and integration of customer systems. Embedded with end users, the FDEE creates value where hardware, application software, enterprise architectures, and data integrations meet. This is where functional fielded performance is made real, delivery conditions are urgent, and ambiguity requires rapid, high judgement decisions.  

As an FDEE, you will work directly with customers to quickly understand their most significant problems. You will design and implement high-impact, mission-critical systems for frontline operators and their organizations.  

Success in this role requires a commitment to meet customer-specific benchmarks and standards while introducing breakthrough capabilities. At Rivet, you will put state-of-the-art frontline technologies in the hands of people doing the world’s toughest jobs.  

Responsibilities

• Deploy, debug, and integrate high impact solutions for frontline personnel 
• Iterate with customer stakeholders to achieve outcomes shaped by today’s practical technology constraints while anticipating new roadmap innovations 
• Be a trusted customer advocate and voice for Rivet’s core engineering priorities 
• Drive our roadmap from the point of need – conceive new system enhancements, products, and offerings through real-world learning 

Role Requirements 

• 3+ years managing enterprise deployments of complex integrated technology solutions onsite in collaboration with customers
• Experience with complex software implementation, networking, Linux systems, edge hardware
• Professional experience with frontline teams, assets, hardware, software, and/or operations 
• Background of collaborative work in startup environments, new product development, and/or advanced projects
• We are building sophisticated, controlled systems with hardware and software; you will be embedded with the team in office or at the customer point of need; ability to travel, 35-70%
• This position requires U.S. citizenship due to contract obligations; active US Security Clearance or the ability to be cleared 

*Total compensation may vary within this range and is determined by years and level of relevant experience, job-related skills, education, and other factors. In addition to base salary, this role may be eligible for equity grants and other forms of compensation. Eligible employees also receive a competitive benefits package, including unlimited PTO.

EOE