Executive Business Administrator at RiverBank in Spokane, WA

RiverBank is a community bank with a history of service that goes far beyond traditional banking relationships. Our primary mission is to "Make Business Banking Easy" as we support the growth and success of businesses in our community.

A cornerstone member of our team is preparing for a well-earned retirement, and we are looking for the right individual to continue the important work they have helped shape. The Executive Business Administrator serves as a trusted partner to executive leadership, helping drive organizational effectiveness and supporting RiverBank's tradition of exceptional service, strong relationships, and sustainable growth.

Summary:

The Executive Business Administrator provides high-level administrative, governance, business development, and operational support to the leadership team. The position serves as a trusted coordination point and proactive owner for the Board materials, stakeholder communications, and cross-functional initiatives. This role requires exceptional judgment, discretion, organization, communication ability, and a strong understanding of community banking priorities.

Primary Duties and Responsibilities:

Executive Support & Leadership Coordination

• Provide high-level administrative and business support to the CEO and senior leadership team, helping maintain alignment across strategic priorities, Board matters, and enterprise initiatives.
• Manage complex logistics for internal leadership sessions, Board activities, conferences, and external stakeholder meetings.
• Prepare, draft, edit, and route correspondence, presentations, reports, talking points, and other materials used in leadership, Board, and regulator-facing settings.
• Exercise sound judgment in triaging issues, elevating time-sensitive matters, and protecting confidential information involving executive, personnel, financial, and governance matters.

Board, Committee & Governance Administration

• Coordinate Board of Directors and committee meetings, including scheduling, agenda development, full Board packet creation and assembly, content creation and monitoring, distribution, and post-meeting follow-up.
• Prepare and maintain accurate meeting minutes, excerpt certifications, action-item logs, resolutions, approvals, and governance records in accordance with bank retention standards.
• Support executive reporting to the Board and committees by gathering materials from finance, operations, risk, and other departments and assembling them into Board-ready formats.
• Administer and maintain Board portals, governance files, director communications, and logistics related to Board education, travel, and reimbursements.

Operational & Strategic Administration

• Support execution of strategic planning, executive projects, operational initiatives, and cross-functional priorities by coordinating meetings, timelines, deliverables, and follow-up.
• Ensure executive, board, and stakeholder engagements are thoughtfully prepared and professionally supported, including meeting-room readiness, refreshments and meals, guest hospitality, recognition, gifts, and appropriate planning for milestones, retirements, condolences, and other significant occasions.
• Coordinate annual shareholder meeting communications, logistics, election support, and recording secretary duties.
• Maintain organized records for contracts, key vendor documents, executive files, policies, and important correspondence, ensuring accessibility and version control.
• Serve as the primary point of contact for all building-related matters, including communication with building management, vendors, and property contacts, coordination of facility projects and space planning, serve on the Security Team, and act as the direct point of contact for employees on office-related matters.
• Oversees office purchasing and coordinates the acquisition, distribution, and inventory of all materials and supplies required by each department to ensure efficient day-to-day operations.
• Coordinate with internal departments and external partners to facilitate information flow, document completion, approvals, and timely responses to requests.
• Provide backup and overflow support across executive office functions as needed to maintain continuity and responsiveness.

Communication, Compliance & Professional Standards

• Serve as a professional point of contact for executives, directors, shareholders, regulators, auditors, vendors, and business partners, representing RiverBank with discretion and professionalism.
• Help maintain orderly documentation and meeting support for audits, examinations, and special projects, consistent with safe-and-sound banking practices and internal standards.
• Review work product for completeness, formatting, accuracy, and professionalism before final distribution.
• Other duties as assigned.

Minimum Requirements:

Scheduling, Education, Training, and Experience:

• Bachelor's degree in Business Administration, Finance, Communications, Management, or a related field preferred.
• Equivalent combination of education and relevant executive administrative experience may be considered.
• Minimum 5-7 years of progressive administrative support experience, including direct support of senior executives or business leadership.
• Experience in banking, financial services, or another highly regulated industry strongly preferred.
• Experience supporting Board, committee, governance, finance, operations, or executive office processes preferred.
• Located on site and available during all business hours.

Knowledge & Skills

• Exceptional organizational skills and the ability to manage multiple priorities, deadlines, and recurring deliverables with minimal supervision.
• Strong written communication, editing, and document production skills, with the ability to prepare polished executive and Board-facing materials.
• Advanced proficiency in Microsoft Office, including Word, Excel, PowerPoint, Outlook, and Teams.
• Strong judgment, professionalism, and discretion in handling confidential and sensitive information.
• Ability to coordinate effectively across executive leadership, directors, business lines, and external stakeholders.
• Working knowledge of corporate administration, meeting governance, document retention, and office workflow management.
• Banking knowledge, including familiarity with regulatory, operational, and Board reporting environments, is preferred.

Confidence can sometimes hold us back from applying for a job. But we’ll let you in on a secret: there’s no such thing as a ‘perfect’ candidate. RiverBank is a place where everyone can grow. So, however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.

More to Know:

• RiverBank has been named a Best Place to Work in the Inland Northwest since 2021!
• Starting pay range: $79,166 - $98,958
• This position is eligible for annual bonus with the first year being pro-rated based on time in position.
• Vacation (3 Weeks), Sick Leave (12 days a year), Volunteer Time off (24 hours) & All Bank Holidays (at least 40+ paid days off a year total that increase with tenure)
• 90% Employer Paid Medical & 100% Employer Paid Vision, Dental, & Long-Term Disability Insurance for every Team Member
• An HRA where an employee only pays $600 towards their medical deductible and the company reimburses any other deductible costs ($4,900+ value)
• Employer-paid Life Insurance (two times your annual earnings)
• Employer Paid Employee Assistance Program
• 4% company 401k match on contributions after 3 months
• Paid Parental Leave
• Discounted Rates on Pet, Home, & Auto Insurance

Is this role not an exact fit? Feel free to check out the rest of our opportunities @ BambooHR

RiverBank is an equal opportunity employer, committed to hiring a diverse workforce and preserving inclusive hiring practices. RiverBank , Inc. does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.